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Work experience

Oct 2000Present



Recently Held and Previous Positions:

► Company: Lufthansa German Airlines (Cargo Division)

Department : DEL Billing Center – DEL GB/F

Post: Billing Officer from Nov, 2006 to till date.

  • EQA: I am responsible for EQA (Export Quality Assurance), CCA, Net-Net corrections of awb.
  • Agreements: Responsible for uploading of all agreements (SRA & SRS) for all whole region. Coordinating with the FG office to get all the agreements and any billing center related information.
  • Reports: Preparation of various weekly and monthly reports as required by Head Office. Regular checking of CESAR Export Book for any missing EQA and open CCA.

► Company: Lufthansa German Airlines (Cargo Division)

Department : Sales – DEL FG/A

Post: Sales Officer from Oct, 2000 to Oct, 2006.

  • Cargo bookings: Good knowledge of bookings (Monitor specialshipments).
  • Pro-active sales calls: Calls to customer for cargo on daily basis & get the information about market & negotiating the price with customer & report to DEL FG/A.
  • Managing customer services: I received the inbound phone calls of customers & try to provide all the information regarding rates, DGR shipments, off line destinations rates, embargo, special service packages ( VAL, VUN, PER etc. .)
  • Missing Cargo: Coordination with FRA & Import station for missing cargo and inform Agents accordingly (Proactive notification to client).
  • Analysis of actual cargo Inputs with budget: I was responsible for providing all the stat. on daily basis for analysis like total cargo input (gross weight, chwt. & vol. weight) no-show shipments, arrived shipments, agents list according to cargo load wise & finally comparison with monthly budget.
  • Flight planning for Courier & Cargo load: Coordinating with courier & cargo agents on daily basis regarding load input & plan to flight accordingly. Time to time coordinate with SHJ team (time:matters) & FRA for providing space & better onwards connection.
  • Maintain the CPA records: Maintained the cargo load of CPA shipments & debit accordingly at the month ends.
  • EQA: I did Export Quality Assurance and accounting of Cargo for LH - companies, service cargo & Charter.


Apr 1993Apr 1995

B Com

Delhi University


Rajesh Yadav
Skills:   Organized, highly motivated and flexible to manage change.   Strong interpersonal, negotiation & influencing skills.   Excellent communications, written & verbal skills.   Good leadership qualities, self-motivated and top performer.   Proficient in Windows OS and MS Office Suite (Word, Excel, PowerPoint and Outlook).   Knowledge of LCAG tools and intranet based application.


Sales Training

Lufthansa German Airlines