Hands on, result oriented professional with 10 years of exceptional leadership and management experience in Information Technology function. Broad- based background encompasses exceptional work ethics and strong commitment to organizational objectives. Recognized as a change agent and problem solver with passion for technology, skilled in grasping the big picture, conceptualization, development and implementation of solutions. Proactive manager, team builder and a tactical planner with ability to attract and secure key players in building strong and lasting business relationships. Key Areas of Expertise:•Program Management •Business Processes and its Analysis •Project Management•IT Strategy •Quality Management and Control •Outsourcing – Offshore/ Near shore •Resource Management •IT Service Management • Risk and Issues Management•Competency Management •SDLC/ Framework Implementation •Change Management
Served as a liaison between IT and Business, interacting with product managers and business analysts during functional requirements collection to help manage the requirements gathering and analysis processDeveloped generic Automated Testing solutions using WinRunner for various Client/Server, .Net Web applications, using a data-driven automated testing methodology. This reduced the testing time by 35%Designed and executed test plans, reported and tracked defects using Test Director, analyzed test results and recommended suitable corrective actions. Fewer defects in production helped gain efficiencies and avoid costs with an estimated cost savings 20%-25% Participated in testing, training, documentation, and implementation of upgrades and new products. Trained internal resources to keep training costs at minimum levels
Served as Engagement Manager; planned, scheduled, prioritized, monitored project activities; allocated resources including financial management, orchestrated five projects simultaneously for the Group Benefit Division and three for the Investment Product Division of Hartford Life Insurance. The projects helped client in reducing the time to production by 33%Consulted with client on SDLC process improvement implementation, prioritizing based on direct impact to the business. The improvements lead to a better quality product and reduced the number of defects in production. Cost savings and cost avoidance were recorded at 20-30%Recommended process, organizational, and system changes to support program business objectives, which resulted in quick decision making impacting timelines and budgets positivelyDeveloped the strategic and operational plan for off-shoring selected applications for the Hartford-IPD division. The target was to reduce the IT operating costs by 50%Assessed project risks with various stakeholders by holding brainstorming sessions and developing plans to mitigate the risk. The risk management process helped in meeting the timelines and budget expectationsManaged 60 onsite/ offshore resources to meet project deliverablesContributed to business development by leading or participating in proposal development resulting in $3 million in additional revenue
Established the structure, standards, and process for Program Management Office implementations for various clients Implemented IT project oversight and governance processes across various departments including Accounting, Finance, HR, Legal, Corporate Compliance, Facilities at a Hedge fund company in CTManaged a project for SOA implementation for eCommerce line of business at one of largest banks in US. The interfaces for the application were developed by a distributed team located in US and India. Implementation of the project, raised efficiencies by 20-30% for the eCommerce line of businessManaged risk, change, and quality within the Program Management Office at one of the largest hospitality clients. Quality, Risk and Change Management helped in cost savings and cost avoidance in the range of 25% of the budgetServed as Engagement Manager, successfully implementing a $3 million project at National City bank in Cleveland for implementation of Loan Syndications application. The implementation of the new application reduced the turnaround time on syndicated loans by 40%Developed Quality Management competency within the program office for Fannie Mae supporting the multi-year, multi-million dollar financial restatement program. Redefined the SDLC with better controls on the processes and documentation. Defined roles and responsibilities for the quality management division while growing the team from two to twenty-five. The processes, controls, and documentation were approved by external auditors to be SOX compliantSuccessfully delivered wide range of consulting assignments. Received accolades from clients and from BearingPoint's management for bringing in repeat business
Planned the PeopleSoft Financials Globalization Project within the agreed scope, project constraints, schedule, and cost. The program is projected to cost $6 million to be spent over 2-3 years with expected payback period of 5-6 years in cost savings and efficiencies.Facilitated the review and refinement of existing financial and business processes to gain efficiency, increase quality, and customer satisfaction.Effectively managed change by understanding enterprise environmental factors and organization influences. Managed program and project risks, established contingency plans, and initiated corrective actionIn a functional organization partnered with functional managers to align resources and initiatives to effectively create a matrix organization.