- Senior Vice President (COO) with over 20 years that reflects pioneering experience and year-on-year success in managing operations with focus on top line profitability while ensuring optimal utilization of resources in Telecom, Retail, Consumer Durable and FMCG industry
- Competent in building sales channels (B2B & B2C) with demonstrated excellence in managing world class customer service operations serving over 100 Million customers on multiple technology platforms with expertise in administering a large chain of company retail outlets ie. 1500+
- Comprehensive experience in creating business development procedures, dealer and service standards, operational policies and guidelines with clear understanding & experience of operating each of designated branches as a separate profit centre
- Excellent in managing business operations with focus on top-line performance through business development strategies, business acquisitions, channel & distribution management for markets
- Enterprising leader with a solid record of contributions that streamlined operations, invigorated businesses, heightened productivity & enhanced internal controls by managing large and complex business operations worth over USD 1Billion with a team of over 1500 people
- Combined multi-disciplinary experience across Sales & Marketing, Strategy, Key Account Management (Private & Govt. Accounts) & Distribution Management
- Leveraged ability and skills in translating corporate vision, to overcome complex business challenges and deliver on high-impact decisions; renowned for driving an auction base to glide revenue
- Garnered buy-in from stakeholders behind major initiatives while at the same time building credibility and delivering on customer confidence
- Significantly enhanced organizational reach and market share through the application of robust strategies, effective pricing and excellent client relationship management and negotiation abilities
- Directed cross-functional teams using interactive and motivational leadership; acknowledged for recruiting and mentoring leaders with an equal desire to win