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Work experience

Aug 2011Present

CEO - Crane Div 

DCS Techno Services Pvt Ltd

Responsible for planning strategic business objectives and also implementing 
systems and processes to monitor and report on performance against agreed Key
Performance Indicators across all the business sectors.


  • Responsible for driving the growth of revenue and profit margins.
  • Responsible for all contracts and lease agreements with key stakeholders & clients.
  • Interpreting financial data and drawing conclusions. 
  • Analysing operating costs and efficiency. 
  • Identify skills gaps and devise hiring strategies.
  • Winning business from key target clients. 
  • Implementing systems that reward good staff performance & competence.
  • Liaising with key strategic suppliers and customers to define KPI's.
  • Reviewing and monitoring all budget expenditure.
  • Motivating & providing strong leadership to all departments.
  • Developing the company’s commercial processes including account management and marketing.


  • Decisive and forward thinking, with strong vision and strategic capability. 
  • Ability to network and liaise with clients at every level.
  • Experience of Total Facility Management in hard and soft services.
  • Experience of operating within highly competitive markets. 
  • Experience in being instructed by clients at a senior level in major firms.
  • Motivational and credible with highly effective interpersonal skills.
  • Highly commercial and committed to quality and innovation.
  • Operationally strong, financially aware and commercially astute.
Jun 2009Jul 2011

Business Consultant


Working in a fast-paced team oriented and entrepreneurial environment.
Managing a client portfolio and having revenue and account management
responsibility for key accounts.


  • Working closely with the Sales Director to prospect, pitch & close new business.
  • Gaining a strong knowledge and understanding of a clients’ brand and products.
  • Involved in the day to day management of clients.
  • Performance monitoring of account executives and account teams. 
  • Address client concerns and ensure the resolution of issues in a timely manner.
  • Maintaining contact with clients - giving them regular updates.
  • Domestic existing campaigns to grow key accounts.
  • Delivering ongoing market analysis and assessment of competitors.
  • Retain accounts through the development of strong relationships with key decision makers.


  • Excellent account management skills.
  • Strong presentation and negotiation skills.
  • Contacting and communicating with high end decision makers. 
  • Ability to follow up with clients in a timely professional manner. 
  • Good knowledge of Customer Marketing Databases and how to use them.
  • A successful track record in new business development within the SME sector.
  • Ability to work long hours, often under pressure.
Jul 2007May 2009

Branch Manager

HDFC Insurance

Playing a leading role in running a successful branch by making the right choices to
deliver excellent results and achieve retail goals. Responsible for the profitability
and maximisation of Return On Capital Employed within the branch.


  • Developing, implementing and maintaining a business plan for the branch.
  • Co-ordinating sales, distribution, and staff costs.
  • Focusing on achieving customer acquisition, retention and cross sales.
  • Managing the daily activities of the branch.
  • Enforcing the companies policies, principles, and procedures.
  • Inspiring and motivating staff. 
  • Identifying then addressing team training and development needs.
  • Coaching and developing staff to do more and better. 
  • Adherence to regulatory requirements.
  • Providing excellent service to customers
  • Interpreting, analysing and producing sales & financial data.
  • Enhancing awareness of the company branch and brand.
  • Liaising with the Business Development Manager to develop innovative marketing strategies. 
  • Communicating clear business messages to staff.
  • Responsible for dealing with complex and diverse managerial problems.


  • Implementing change effectively.
  • Strong People Management skills. 
  • Proven ability to win new business. 
  • Excellent mentoring and motivational skills.
  • Extensive product knowledge. 
  • Financially and commercially aware.
Aug 2005Jun 2007



In a business critical role making a substantial contribution to the future growth of the  company. Responsible for all retail and corporate marketing, researching and planning campaigns, developing the team of Agent and Associate partners including the delivery and results for a key strategic initiatives.


  • Developing a team of Agent and Associates to implement strategy & delivering on objectives.
  • Generating new business by leveraging existing relationships, prospecting, conducting market analysis and launching campaigns
  • Maximising sales performance through delivering an exceptional customer experience, people management.
  • Developing and maintaining efficient & effective reporting systems for tracking prospects from initial enquiry through to close.
  • Recruiting, training and developing new Agent and Associate  marketing teams.
  • Driving and managing the entire sales process – targeting to top prospects, identifying client solutions, negotiating and closing.
  • Acting as a role model for Agent and associate by setting high standards through personal behaviour and actions.
  • Ensuring agent and associate comply with all company policies, processes and procedures, and addressing any shortfalls
  • Manage daily activities with Agents, Associates and trainee. 
  • Develop partnerships & relationships with third parties to meet strategic objectives.
  • Helping my agent and associates to become high flier in there ticket size.
  • Monitoring & reporting to Partner and Associate Partner on the effectiveness of strategies/campaigns.


  • Strong marketing orientation with the ability to develop strategies to edge out the competition.
  • Able to manage complex sales processes and negotiations to a successful conclusion.
  • Strong leadership and consensus building skills.
  • Constantly looking at way to improve performance, achieve set targets and build the company’s brand.
  • Able to quickly understand customer needs and to deliver timely and cost-effective solutions and inculcate the same knowledge in my Agents and Associates.
Apr 2003Jul 2005

Area Manager


Ensuring that sales staff are motivated, monitored and measured in line with company targets and performance standards for Musical Fountain and ride simulator product. I was responsible for making sure that any gaps in performance or quality are quickly identified and addressed. Producing accurate and business forecast reports on team performance for General manager.


  • Preparing daily workloads for staff & co-ordinating the daily allocation of work.
  • Motivating the team to achieve high standards and KPI targets. 
  • Handling new client enquiries and acting as the face of the business.
  • Dealing with and resolving problems and issues which arise.
  • Working with the sales and marketing team to drive sales forward.
  • Mentoring and training up junior and new staff.
  • Monitoring & reporting on standards & performance targets.
  • Arranging & chairing weekly team meetings, focussing on targets & achievements.
  • Implementing new initiatives.
  • Involved in the recruitment of new staff.
  • Praise team members and creates a positive working environment. 
  • Ensuring all administrative and IT records are entered and updated correctly.
  • Providing prompt and accurate information on individual performance.


  • Proven ability to manage through others.
  • Strong decision making and problem solving skills.
  • Able to motivate and lead others in a team environment.
  • Excellent communication skills, both written and verbal.
  • An ability to build rapport and trust quickly with work colleagues.
  • Able to prioritise tasks and workloads in order of importance.
  • Track record of delivering results with deadlines.
Aug 2001Mar 2003

Marketing Officer

Elfins India Incorporated

It was a fire hyderant company based out of gujarat and i was handling the complete range of Fire hydrant equipments and the amusement projects developed by this company. I was handling the team for 4 sales executive under me and the 4 project execution team.  


  • Handling the market activity with team.
  • Handling new client enquiries and acting as the face of the business
  • Liaising with government and Semi Govt for projects.
  • Developing and executing project for fire execution in Builder lobby and govt sectors.
  • Lobbying in the big corporate and government for the projects and its execution.


  • Proven ability to manage through others.
  • Excellent communication skills, both written and verbal.
  • An ability to build rapport and trust quickly with work colleagues.
  • Able to prioritize tasks and workloads in order of importance.
  • Track record of delivering results with deadlines.
Apr 2000Jul 2001

Business Development Officer

SMG Infosolutions Pvt ltd

Planning and developing a market and need for system and give appropriate solution with the help of development team at economical and justified cost and also promoting on the self product "education ERP" solution with implementation.


  • Handling the market individually. 
  • Develop and utilise customer database for phone calls, product launches, events.
  • Keeping senior management informed of my daily activities in my areas of responsibility.
  • Analyzing my own sales figures and forecasting future sales volumes.
  • Producing reports on performance, then measuring these against set indicators.
  • Developing key clients and promoting products by cross sell and up sell.
  • Retention of key client by offering one or the new services and maintain relationship.
  • Taking reference for new business.
  • Coordinating with the client during implementation of the ERP of any solutions.


  • Managing time, establish priorities and delegating effectively. 
  • Able to prepare budgets and cost estimates. 
  • Liaising with customer and development team  on business related issues.
  • Experience of setting targets and monitoring performance. 
  • Excellent communication skills and ability to present across all media.
  • Can identify key opportunities & efficiencies for greater profitability. 
  • Providing the necessary information, support & guidance to own development staff.
  • Ability to function in a fast-paced environment.


Jul 1999Aug 2000



The PGDM&IT programme in IT Governance and Management is uniquely designed programme  to enrich the participants to understand the global environment and equip them with the required governance and managerial skills.

Apr 1996Mar 1999


Delhi University

Geography is the science that studies the lands, features, inhabitants and phenomena of earth.Its a three academic year degree course which i completed from "Shaheed Bhagat Singh College"  The course highlights the different aspect of land, environment and water and all interior and exterior formation.


A seasoned and successful leader with a track record of producing, presenting and managing the implementation of innovative business solutions. Highly motivated with a proven ability to develop people and commercialize all aspects of a business. Experienced in converting every opportunity into success and of driving profit and growth. Well networked and highly successful in implementing business process improvements, defining company direction, achieving goals, change and optimising business procedures.

Keen to find a challenging position with a successful and ambitious company that offers opportunities for career development and advancement.