Currently designated as Project Lead for a banking project, and mainly into Quality & Knowledge Management role, performing the following functionality and strictly abiding to the SLAs offered to our external clients:
Senior Technical Support Executive, Sutherland Global Services. Chennai July 2006 to September 2008.
Work Experience: July 2006 –September 2008
July 2006-December 2007 - Microsoft Windows XP (XP Pro, Home, MediaCentre) as a Research Engineer. Sutherland Global Services
December 2007 - September 2008 Dell Laptop as Resolution Expert. Sutherland Global Services