Internal Revvenue Service
I am responsible for will perform various clerical duties such as maintaining records, extracting, sorting, numbering, batching, filing tax returns and related correspondence; receive, open, sort and distribute both incoming and outgoing mail; and screen documents, forms, and letters addressed or routed to various offices. Specifically I worked in the The Wage & Investment Division providing high-quality taxpayer assistance to enable taxpayers to transact and communicate electronically to file their returns, make payments and receive assistance. W&I partners with private organizations to provide assistance to such disadvantaged groups as elderly and low-income taxpayers. I have received, open, sorted and distribute both incoming and outgoing
mail along with screening documents, forms, and letters addressed or routed to various offices. I have also been trained to review and process outgoing mail. Maintain appropriate records
and/or logs for tracking and reconciliation purposes. I have examined file materials to identify primary subject matter and assign proper classification. I also know how to locate and withdraw file material or information from records to
meet the needs of users and periodically review filed material in the light of ongoing programs or special projects. I have the Ability to plan, organize, and manage critical aspects of research, development, production, and support of subsystems. Along with integrating analyzing and manage a variety of acquisition functions and personnel in support of mail room processes. I am able to communicate both orally and in writing.