Roving Bank Teller
First National Bank
I am responsible for complying with all Credit Union policies and procedures, all applicable federal and state laws and regulatory guidance governing financial institutions, including, but not limited to, National Credit Union Share Insurance Fund (NCUSIF), FACT Act, Bank Secrecy Act, Regulation CC, Fair Debt Collection Practices Act (FDCPA), USA Patriot Act, Fair Lending, and Unfair Deceptive and Abusive Acts and Practices (UDAAP). I rembers; validates amounts and insures that members have sufficient funds in their account(s) to cover withdrawals, I
responds to member inquiries regarding their accounts, Credit Union services, policies, and practices; directs members to other staff as needed for further research and posts opening transactions for new accounts, closes accounts at the request of the member. I cash checks, issues bank checks, issues VISA and MasterCard cash advances as approved, redeems savings bonds, and posts mail transactions as needed I
balances all daily work; reconciles errors in a timely manner, solicits business from new and existing members; cross sells Credit Union accounts and services and places holds on customer accounts in accordance with Credit Union policy and procedure. I assist members with safety deposit box requests. I travel to other offices in Roving Teller capacity or when assistance is needed I’m responsible for other duties, responsibilities, and special projects as assigned by the Head Teller or Branch Manager. I have excellent customer service that has been demonstrated and delivered on a consistent basis, as well as strong interpersonal and communication skills (verbal and written) I have
strong organizational and task management skills with the ability to work independently, multi-task and manage deadlines. I am self-motivated, detail-oriented, and efficient with the ability to use independent judgment.
Average Hours Worked: 20 hours / week