Retail/ Pastry Shop Sales
The Grand America
I produced all components for plated desserts, including ice creams and sorbets. Also I worked closely with the chefs to make any necessary changes or implemented new menu items along with maintaining a clean and safe work station at all times. I am able to prepare pastry desserts in a fast paced environment. I am able to create and serve beautiful desserts and main courses. I have valuable knowledge of food products along with culinary techniques. I consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements and I handles closing and opening procedures for La Bon Vie. I have established and maintained open, collaborative relationships with the kitchen team along with my colleges outside of La Bon Vie. I quickly and courteously resolved all guest problems and complaints and displayed a positive and friendly attitude towards customers and fellow team members. I have completed custom cake orders for customers (decorating, preparing for pick-up, etc.) along with maintaining a neat color coordination and decoration to improve the look of the shop. I have trained new employees on occasion while keeping a stocked and organized supplies and controlled inventory on a regular basis. I managed the register and handled daily monetary intake and designed and executed window displays. I have established a loyal client base of repeat customers by acquiring a full understanding of individual client's tastes and learning the features and nuances of every item in the store.