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  • Comprehensive management skills including developing and maintaining relationships, cost-effective purchasing, forecasting and budget administration, technical writing, writing and negotiating contracts, excellent presentation skills, coordinating with major vendors and suppliers, designing and utilizing spreadsheets, status reports and correspondence.
  • Proven ability to build teams and motivate to achieve peak performance.
  • Skilled in problem analysis and resolution; identify the root cause, develop answers and implement solutions.
  • Exceptional follow-up and attention to details to ensure that projects meet deadlines.
  • Experienced in handling multiple tasks and projects, effectively organize to expedite and achieve specific goals.

Work experience


Project Development Manager

Starbucks Coffee Company

Directly Responsible for contributing to Starbucks success by forming licensed stores site development strategies, assessing sites and relationship building with licensee's management and development teams in order to achieve a superior development position for the Starbucks Coffee Company.

  • Responsible for communicating site development activities to the regional field teams. Acting as primary communication link among all parties providing accurate information throughout the development process.
  • Coordinated and developed action plans in response to customer requests for store alterations and special projects.
  • Consulted and recommended renovations of existing licensed locations to meet customer requests and brand standards.
  • Provided site development management of specific licensed store sites and coordinate the activities of the regional development, design and installation teams from concept through completion.
  • Directly involved in the training and mentoring of new partners as a "Starbucks Certified Immersion Mentor"
    • Directly involved in developing processes for the following;  
        • Developed and improved the grocery renovation method which resulted in outstanding feedback from the licensees.
        • Streamlined the punch process for all license store renovations allowing Starbucks and the licensee to save time and money.
        • Restructured and improved the assessment process for all license stores achieving greater productivity.

Construction Manager

PostNet International Franchise Corporation

Directly responsible for the design and construction of 80+ franchisee owned stores per year for an International Franchise Corporation with revenues in excess of 10 million dollars.

  • Responsible for the overall management, development and administration of projects, plans and procedures.
  • Oversaw multiple projects with the aid of Project Managers and Development Assistants.
  • Served as the primary administrator for estimating project schedules and cost and achieved greater productivity while keeping costs below budget.
  • Worked directly with architects, engineers and city officials to ensure local, state and federal code compliance through out the permitting process.
  • Responsible for the selection and monitoring of contractors, vendors and suppliers
    • Directly Responsible for helping the company earn numerous recognition and franchise awards such as;  
        • Entrepreneur Magazine, Franchise 500
        • Entrepreneur Magazine, America's Top Global Franchises
        • Entrepreneur Magazine, Fastest Growing Franchises
        • Franchise Times, Top 200

Project Superintendent

Taylor International Corporation

Supervised and maintained the on-site operations for the Construction Management firm in charge of the Venetian Casino and Resort's 275 Million Dollar, 1013 Room, Venezia Tower Expansion.

  • Provided management oversight for all phases of the construction project, including logistical coordination of workers, material, and equipment.
  • Estimated project schedules and costs along with quality control and ensuring building codes and specifications were being followed which in turn enhanced timelines while maintaining budget.
  • Effectively maintained status reports and product documentation.
  • Responsible for Crane and Materials Hoist scheduling providing a marked improvement in the coordinating of logistics.
  • Life Safety enforcement and compliance.
  • Acted as liaison between General Contractor and Laborers Union Local 872 to provide scheduling, manpower and compliance of contractual agreements.

Customer Support Manager/Field Trainer/Construction Project Engineer

Supervised and coordinated workflow of staff supporting over 600 customers.

  • Instrumental in the implementation and support of ASP software specifically designed for the construction industry dramatically enhancing productivity.
  • Worked directly with architects and engineers to provide seamless integration into their company workflow.
  • Responsible for the development of new processes and procedures for internal and external issue management.
  • Provided mission critical support for desktop hardware and applications.
  • Reported directly to the Vice President of Training and Implementation on a weekly basis with the departmental status report.
  • In charge of training new and existing company employees along with the on-site training of new clients.

Project Manager/Field Superintendent

Western America Granite

Directly responsible for the day-to-day operations in the field.

  • Effectively managed numerous projects and crews throughout the Las Vegas Area.
  • Estimated project schedules and costs; prepared job quotes for sales, proposals and bids.
  • Determined customer specifications/requirements working closely with clients /sub-contractors.
  • Provided personal client communications and follow-up and obtained a high level of customer satisfaction.


Jan 2000Dec 2000


Design Institute of Las Vegas, NV



Certified Mentor

Starbucks Coffee Company