Manager
Service Delivery
Manager-7+ Yrs Project Management--7+ Yrs Transition Management-2 Yrs Account Health improvement-2 large Accounts and 1 small account-from Deep red to Green state TECHNICAL SKILLS-9+ Years Operating Systems: Windows 98, NT,, XP, ME, Novell Netware 3.11, 4. x, 5. x&6. x., Network Applications: Novell GroupWise 5. 5&6. 0, Citrix MetaFrame1.8XP, Intel LANDesk 6. 6&7. 0, Norton Antivirus, Cadstar, MacAfee Antivirus, Squid Proxy Application, Novell iFolder, Novell Zenworks 3. 2&4, Rational Clear Case. Domain Knowledge: NDS & ADS, DHCP, DNS, Windows 2000 Group Policy, TCP/IP Concepts, Storage, TSM Backups, Linux. AIX, Solaris, Networking, Databases, AS400, Hardware: IBM, Compaq, HP, Dell Range of Servers and Desktops, Cisco 2621 Router Configuration, Cisco 515e PIX firewall Configuration, Network Printer Configuration in ADS, Line printers. in IBM IBM Bravo award Winner Customer Bravo Award Winner-2007 Top Talent of IBM Award-2007 Thanks award-2006 Certifications Certified Netware Engineer(CNE)-4. x Track Microsoft Certified Professional(MCP)-TCP/IP Technologies(Windows NT Track) Visa B1 Visa to US, Valid up to 2025 PROFESSIONAL EXPERIENCE