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Rafik Ansar

Technical Lead Network-Security

Summary

Analytical Accounting Support Professional offering over 15 years of experience providing technical support to accountants utilizing an array of technology and software programs. Subject matter expert in QuickBooks Online US and Canada, QBO Payroll, and ProSeries. Certified change agent, adept at formulating processes and leading teams in achieving excellence in client satisfaction, productivity, and profitability. Seamlessly interfaces with customers and personnel at all levels. 

 

CORE COMPETENCIES 

Intuit Online Payroll – Merchant Services Integration – QuickBooks Certified ProAdvisor – Project Management - Troubleshooting
Bookkeeping – Payroll – Customer Service – Individual Income Taxes – Accounts Payable – Accounts Receivable – GAAP

Monthly Account Reconciliations – Business Income Taxes – Technical Support – Systems Integration – Quality Assurance

Work History

Dec 2014Present

Technical Lead

Cognizant Technologies, India

Company: Role: Technical Lead-Networks and Security

Responsibilities:

Routers involved (Cisco, Cisco1800), Switches (Cisco 6509, Cisco WS-C-4948, Nexus5K)

Firewalls (CiscoASA5510, 5520, FWSM,), Load balancers

(Cisco ACE,)

I was Handling Change requests regarding the patching of a new server in to network.

I was Managing Cisco FWSM and ASA modules.

Analyzing the Incidents and providing RCA

Configuring rules and policies as per the customer’s requirement

Creation and Deployment of Load balancer for any requested URL

Creation and deployment of VPN tunnels to the third party

Configuring Verizon Conference accounts and WebEx Account

Configuring NAT statements according to the requirements. Performing Static NAT,PAT etc.

Configuring and managing Cisco access points and Wireless controllers WLC

Apr 2013Dec 2014

Network Senior Engineer

MINDTREE LTD, India

Role: Network Senior Engineer

Responsibilities:

Routers involved (ASR 9k-Series, Cisco3845, Cisco1800), Switches (Cisco 6509,Cisco WS-C-4948)

Firewalls (CiscoASA5510, 5520, fwsm, Fortigate-3040B, Juniper-NetScreenISG1000), Load balancers

(Cisco ACE & Radware,)

Handling Change requests regarding the patching of a new server in to network.

Managing Juniper Firewalls using NSM

Managing Cisco FWSM and ASA modules via CSM

Analyzing the Incidents and providing RCA

Configuring rules and policies as per the customer’s requirement

Creation and Deployment of Load balancer for any requested URL

Creation and deployment of VPN tunnels to the third party

Bandwidth optimization using Bluecoat packet shaper

Configuring and managing ADOM & VDOM in fortigate firewall via Fortinet manager.

Configuring NAT statements according to the requirements. Performing Static NAT,PAT etc

Configuring and managing Infoblox Grid manager for addition of DNS entries

Jul 2010Apr 2013

Networks Support Engineer

Tech Mahindra, India

Managing multi-vendor network environment supporting 4000 plus employees across the globe and providing technical support to the client ensuring maximum customer satisfaction

Configuring, managing and maintaining of Router (Cisco ASR 100, Cisco2800, Cisco3845, Layer 3 Switches (Cisco 6509, Cisco WS-C4506, Cisco WS-C3524-XL)

Configuring and managing VLANs using Cisco/ Switches (Cisco 6509, Cisco 3750G, WS-C3524-XL Series across various premises.

Managing and maintaining BIG-IP F5 Load balancer 3600Series,Riverbed Devices 2050,1050L, and Expand Box Accelerator ACC6900

IMS Academy Setup

Education

May 2015Present

B.C.A

Madras University

Bachelors in computer application

Apr 2007Apr 2010

Diploma ECE

IRT Polytechnic College

Electronics and communication engineer

Bachelor of Science, Accounting

Strayer University

Technical Skills

8
Hardware/Systems
  • Router                                 :ASR104, 28xx, 38xx, 45xx, ASR9000

 

  • Switches                            :Cisco Switches 29xx, 4500,6500 series, Nexus5k

 

  • Firewalls                           :CiscoFWSM modules and ASA,JuniperScreenOs

                                                       Series, fortigate, checkpoint firewalls.

 

  • Load Balancer                :Cisco ACE, Alteon Radware, BIG F5

 

  • WAN Optimization       :Riverbed, Expand boxACC6600,

 

  • BW Optimization          :Blue-coat packet shaper, DNS Sec – Infoblox

 

  • Systems                           :Unix-Based Systems (Linux); Windows (all), Oracle                                                            Database 10g
  • Software                         : MS Office (Word, Excel, Outlook, Access, PowerPoint
8
Databases
Oracle 10G, MS Access
8
Languages
C++, Unix, Visual Basic, SQL, HTML, VBA
8
Applications

Microsoft Office Suite: Word, Excel, Outlook, PowerPoint

QuickBooks, Quicken, ProSeries, Intuit Online Payroll

CERTFICATIONS :


CCNA - Routing & Switching

CCNP - Routing & Switching

ITIL V3 -Foundation

IBM Pure Data Certified

Personal info

Date of Birth              :   24 Oct 1991

 

Sex                                 :    Male

 

Nationality                 :   Indian

 

Marital Status             :   Single

 

Languages known    :   Tamil, English    

Hobbies                       :   Playing Cricket  

                                                                                                                           

Additional exposure

I was part of  IMS Process Automation team to reduce the manual jobs done in production environment

I was part of a Transition Team, responsible for taking over operations from the incumbent vendor

I was a part of a Team responsible for recruiting and training associates in various IT Domains

I was part of Migration team for large ISP  in data center migration project.