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Work experience

Feb 2012Present

Director Of Operation

•Managing a team of sales associates by performing various supervisory tasks including proactively recruiting and training new employees, setting work schedules, conducting performance evaluations, and adjudicating cases of ethical/legal violations. • Managing overall store performance to include inventory and assets, reaching and exceeding sales goals, and ensuring proper appearance and functionality of POP displays and electronic equipment. •Implementing company policies and regulations on work ethics. •Introduce multiple wireless carriers’ services and products to store customers by evaluating customer needs, making recommendations, and promoting services. •Completed 26 company-sponsored leadership training courses on various topics to include talent development, auditing, marketing, public affairs, risk management, harassment, diversity, fire safety, product development, inventory management, and ethics.
Apr 2009Feb 2012

District food and Consumable director & merchandiser

Wal-Mart Inc
Market Grocery merchandiser • Managed finances and budgets of ten stores with more than 2,000 employees with an annual revenue Exceeding $700 million • Increased food sales by 6.5% compare to plan and food net profit contribution by 2% in eight months • Monitored, interpreted, and analyzed monthly P&L reporting for the district monthly • Introduced company initiatives to improve labor efficiencies by lowering wages by 0.75% • Improvement in total controllable expense by 1% relative to 2008 • Improving accident cost by 50% relative to 2008 by increasing a weariness and training in fresh Department • Spearheaded merchandise improvement programs in perishable, grocery, and consumable Departments, helping to move district from underperforming annual sales plan to achieving 108% in 2009, a significant improvement in division • Led training programs for almost 800 people in food handling, compliance, processing, merchandizing, and executing corporation policies • Developed associate recruiting strategies to add 50 additional managers and associates • Improved net profit contribution by2.5% in 2009 compare 2008 • Recognized by Executive Vice President Bill Simon for leadership in diversity training and Community outreach strategies • Advised and served as a resource to community partners on Company sustainability values, policies, And goals • Handled total inventory for the market and implemented action plans and programs • Lectured in district stores on diversity, food safety, and merchandize supervisor training • Carried out drives in stock and inventory level within all food departments based on production Planning and inventory tracking reports in consideration with cost controls • Partnered with associates and managers in different levels to execute merchandizing processes based On the Store of the Community
Nov 2007Apr 2009


Wal-Mart Inc
- Developed an in-store plan to encourage talented employees - Managed store finances and expense control - Monitored associates performance and provided constructive feedback - Offered learning opportunities and guidance in staff development - Implemented effective ways to respond to customer concerns -Managed store operations and supervised over 500 employees - Recruited and trained employees to work in new or remodeled stores. Managed store finances and expense control; oversaw hiring and training of 550 associates; and respond to customer concerns Exceeded expected sales by $35 million and net profit by 2% Led store to rank in top 10 locations from over 4,000 stores and number one in the division from over250 stores Developed an in-store plan to encourage talented employees
Jan 2001Nov 2007

Food Director

Sears Holding Company, K-Mart Division
Supervised a $50 million operation and 150 workers. Managed food department of the most profitable K-Mart in the nation, contributing $4 million net revenue Hired and trained several employees to monitor and direct management staff Handled budget control merchandising, operations, and finalization of grocery and perishable data reports Communicated with other retail companies to arrange purchases and advertisements



Macomb Community


Corllins University


Corllins University
Certificate of Distinction in appreciation of outstanding performance in human resource management and people, Corllins University, June 2000 Award of Excellence in business management and administration, Corllins University, June 2000


Time Management
Strategic Planning
Team Management
Sales Management
Employee Relations
Project Planning
Marketing Strategy
New Business Development
Inventory Control
Product Development
Team Leadership
Inventory Management
Market Planning