Director Of Operation
•Managing a team of sales associates by performing various supervisory tasks including proactively recruiting and training new employees, setting work schedules, conducting performance evaluations, and adjudicating cases of ethical/legal violations. • Managing overall store performance to include inventory and assets, reaching and exceeding sales goals, and ensuring proper appearance and functionality of POP displays and electronic equipment. •Implementing company policies and regulations on work ethics. •Introduce multiple wireless carriers’ services and products to store customers by evaluating customer needs, making recommendations, and promoting services. •Completed 26 company-sponsored leadership training courses on various topics to include talent development, auditing, marketing, public affairs, risk management, harassment, diversity, fire safety, product development, inventory management, and ethics.