Lodgenet Entertainment (united States) Corporation
THE LEADING PROVIDER OF MEDIA AND CONNECTIVITY SOLUTIONS SERVING OVER10,000 HOTEL PROPERTIES WORLD WIDE 2006-2009Net work Analyst
- Troubleshooting advanced network issues for large-scale hotels at over 1,000 locations
- Maintained 100% availability to answer all incoming customer calls, with appropriate opening script , customer ID .average talk and wrap up time objectives.
- Troubleshoot server issues and provide escalation
- Troubleshoot complex network configuration issues using basic tools such as ping and ,traceroute, etc
- TCP/IP Protocol