Training,Metrics & Reporting Sub Regional Leader - EMEA South
This role is combining three missions related to Business Operations and Service Delivery Excellence.
- METRICS & REPORTING : Responsible for Mobility and Workplace Services accounts reporting. Reporting includes SLA/KPI data monitoring in accordance to contract requirements.
- TRAINING MANAGEMENT : The Training Manager facilitates effective and efficient deployment of key processes, programs and strategies within MWS South.
- COMMUNICATION : This part includes several tasks related to communication and administration (working closely with People Manager and different SPOC team).