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Rachel M. Osborne

Account Representative

Work History


Collector/Account Representative

Parker Auto Sales/1 Auto Finance

s* Maintained well-standing of customer accounts

* Initiated all collection activities (Phone calls, text, email, and mail)

* Answered customer inquiries on status of accounts

* Initiated reposession proceedings 


Teacher/Childcare Provider

Tiny Tots Learning Center

* Made childcare plans and documented activity

* Watched and cared for children to ensure safety

* Initiated arts and crafts, played games with the children

* Attended to personal cleanliness of each child

* Maintained record of children



PC Used Cars

* Maintained and Managed past due accounts

* Organized list of delinquency

* Set up repayment plans and new terms of modification

* Recorded all commitments of promised payments and collection attempts

* Collected Payments 

* Balanced cash drawer and credit card reconciliation

* Iniated Repossession procedings


Bank Teller

First Tennessee Bank

* Promoted new products and services

* Processed Withdrawals

* Cashed Checks

* Balanced Cash drawer at beginning and ending of each shift

* Provided customer service in person and by phone



High School Diploma

Powell High School