• Seria, Brunei
Rachel Mek Mee Ting

Rachel Mek Mee Ting

Secretary & Administration Officer

Work Experience

Work History

Secretary & Administration Officer

Jan 2013 - Present
Strabag (B) Sdn Bhd
  • Co-ordinate and provide support to Project Manager and Commercial Manager
  • Coordinate travel arrangements inclusive of air-ticket and hotel accommodation
  • Manage domestic and international travel arrangements drafting detailed itineraries as appropriate
  • Arranging training for employee / workers
  • Briefing and debriefing drivers
  • Responsible for coordinating and maintaining daily transportation schedules for office drivers.
  • Responsible for handling daily meals arrangement for all site and workers and camp workers
  • Responsible for arranging and handling daily transportation  for all site and office employees and workers
  • Office management: Ordering office supplies, kitchen supplies and office equipment
  • Maintain supplies inventory by checking stock
  • Handle post, couriers, filing, photocopying and various other administrative tasks
  • Provide general administrative support including mailing, scanning and copying to management

Relationship Manager

Jul 2010 - Jan 2013
HSBC Brunei
  • Developing long term, in depth relationships with clients 
  • Effectively meeting customer expectations and handling/ reduction of customer complaints
  • Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
  • Introduce appropriate products offerings and services to clients
  • Deliver reliable administrative support and customer service sales activity planning, including reviewing existing customer files to identify sales opportunities

Relationship Officer Assistant

Aug 2008 - Jun 2010
Baiduri Bank (B) Sdn Bhd
  • Handle customer inquiries, perform banking transactions and resolve customer dispute and complaints cases
  • Understanding customer needs and recommend appropriate financial solution
  • Promote Bank products by providing consistent and accurate information to customers
  • Achieve sales targets assigned and contribute to the overall achievement of the team
  • Follow up and close selling/cross selling lead referrals
  • Maximize on cross selling growth of existing customer base and identify new potential selling opportunities
  • Establish and maintain strong professional relationships/connections internally and externally
  • Provide efficient and high quality professional services

Administrator

Mar 2001 - Mar 2004
Musfada Enterprise
  • Reading, monitoring and responding to Managing Director's email
  • Preparing and submitting tender
  • Prepare delivery orders, purchase orders and invoices
  • Liaising with clients, suppliers and other staff
  • Organising travel and preparing travel itineraries
  • Planning, organising and managing events
  • Preparing papers for meetings
  • Managing and reviewing filing and office systems
  • Sourcing and ordering stationery and office equipment

Administrative Clerk

Aug 2006 - Oct 2007
Megalift (B) Sdn Bhd
  • Prepare delivery orders, purchase orders and invoices
  • Receive, store and issue goods
  • Manage stock levels and distribute supplies from stock
  • Maintain stock records using manual or computerised systems
  • Prepare inventories
  • Be responsible for and check supply invoices against purchase orders
  • Ordering and maintaining stationery and equipment
  • Organising and storing paperwork, documents and computer-based information
  • Sorting and distributing incoming post and organising and sending outgoing post

Education&Development

Education

ChFC 1 Fundamental of Financial Planning & Investments

2010 - 2010
chfc singapore college of insurance

General Certificate of Education Ordinary Level

1995 - 2004
Saint Margeret's School