Rachel Callahan

Work History

Work History
Sep 2014 - Present

US Recruitment Director

  • Head up all recruitment for six US offices, including strategic candidate sourcing, screening for background and technical skills, interviewing and submitting to department directors
  • Collaborate with directors to anticipate future hiring needs and strategic talent planning
  • Recruit for multiple roles simultaneously, maintaining a high level of organization, internal communication and customer service to ensure highest quality applicants are interviewed
Jun 2012 - Sep 2014

Employee Training & Development Manager

Adaptive Globalization

Employee Training & Development Manager/US Resource Consultant

  • Promoted to role of Training and Employee Development Manager, while simultaneously maintaining full internal and external recruitment responsibilities
  • Created and implemented company-wide training program, authored training materials and developed¬†industry-specific presentations, including full applicant tracking software guide
  • Conducted new hire on-boarding, including training, IT set-up, and new hire paperwork
  • Ran the company internship program, recruiting talent for the CA and NY offices in¬†various fields
  • Contributed to global monthly management meetings to discuss company growth strategies
  • Managed internal recruitment, including writing compelling job advertisements, marketing opportunities and the entire screening and interview process through final selection
  • Monitor and track Key Performance Indicators (KPIs) on a weekly basis for global offices
  • Screened candidates for open jobs in niche, high-growth industries, both in sales and operations
  • Developed expertise in extremely specialized market, with particular emphasis on salary averages, skills distribution, commercial landscape, employment practices and market trends
  • Interviewed and screened candidates both in the US and internationally, successfully placing candidates in roles in Japan, Argentina, Brazil and Hong Kong with leading industry companies
  • In partnership with US Director, brought in just under $200,000 in placement fees in 2013
  • Top biller for Q3 in 2013, across both US and international offices
Sep 2011 - Jun 2012

Work Readiness Specialist & Workshop Facilitator

ResCare Workforce Services
  • Conducted weekly job readiness and life skills workshops to facilitate employment competencies such as career consideration, interview techniques, goal setting and managing personal finance
  • Maintained a 99% satisfaction rate in workshops, recognized for ability to motivate diverse groups
  • Wrote effective resumes, was designated final editor by management due to excellent eye for detail
  • Established clear objectives for all lessons and projects and communicated those objectives to participants while providing the resources enabling them to succeed in their quest for employment
  • Engaged in weekly job development and helped organize successful in-house recruitment events and job fairs
Aug 2010 - Sep 2011

Employment Training Advisor

Public Consulting Group
  • Managed a caseload of over 100 clients to facilitate family self-sufficiency, working effectively in a high pressure environment to develop individualized and family education and training plans
  • Developed solutions to an array of client issues on a daily basis, ensuring client satisfaction and compliance with the County and State guidelines for administering the program
  • Conducted weekly program orientations detailing program guidelines, rights and responsibilities recommending ancillary services utilizing vast knowledge of local community resources as needed
  • Prepared monthly status reports with steadily increasing work and education participation rates
  • Successfully developed relationships with diverse clients from a variety of economic and cultural backgrounds
Jan 2009 - Jul 2010

Refugee Resettlement Case Manager

Jewish Family Service/Jewish Vocational Service
  • Administered services to newly-arrived refugees from all over the world, including Iraq, Iran, Burma, China, Nepal, Somalia, Afghanistan, Ethiopia, Eritrea, Central African Republic and the DRC
  • Guaranteed pre-arrival services were completed including housing and basic necessities, airport pickup arrangements, interpretation services, public assistance paperwork and arrival stipend
  • Advocated to negotiate positive outcomes for refugees to various community service providers, circumventing barriers to housing, interpretation, public assistance and health care services
  • Developed and conducted regular cultural orientation training sessions for new refugees on various topics, including immigration procedures, services and rights, access to housing, financial planning, employment, education, health care access and public assistance services
  • Created strategic individualized resettlement plans and submitted regular status reports per Federal ORR guidelines to monitor services received and progress toward family self-sufficiency
Jun 2007 - Dec 2007

Graduate Intern

  • Supported daily operations by conducting research, assisting with baseline studies, interviewing program participants and writing and editing administrative and financial reports
  • Translated documents from French into English, and interpreted between the languages as needed
  • Collected, compiled and recorded data from village baseline studies and transferred to electronic database to streamline monitoring and evaluation process once program was implemented
  • Researched and wrote a final donor report with quantitative and qualitative data analysis to ensure transparency, measure progress and guarantee continued funding by a major donor
  • Traveled to field offices and villages to interview local inhabitants and assess development needs, resulting in a village report to show how the program could positively affect local communities
  • Taught English language and computer literacy courses to local Senegalese staff members


Jan 2006 - Jan 2008

Master of Arts in International Affairs, Conflict Resolution & Civil Society Development

The American University of Paris

Honorable mention for thesis on literacy in the developing world



Key Performance Indicators



external recruitment