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Summary

As a motivated and resilient worker, I strive to perform to my utmost potential in every job I am given.

I am also an enthusiastic learner and enjoy being challenged by new tasks and experiences.

My current career objective is to obtain a Human Resource Consultant  role where I can take on new challenges and responsibilities. I wish to join a supportive and inclusive company where I can further develop my knowledge and skills by delivering best practice policies and programs to assist with the effective and efficient management of human resources.

Work experience

July 2016Present

Human Resources Officer

DP World Australia

Key Responsibilities:

  • Coordinate performance management processes and support Department Managers in regards to all disciplinary discussions up to final warning stage.
  • Investigate and manage disciplinary matters and grievances such as absenteeism, promotions, EEO complaints and performance issues.
  • Provide advice and coaching to Department Managers on HR/ER issues including conditions of employment and advice on resolving staff issues and implementing changes in conditions of employment.
  • Liaise with union representatives and site delegates in regards to industrial relations issues.
  • Ensure EA compliance, accurate interpretation and application of various Acts, Awards etc and report any inconsistencies.
  • Facilitate recruitment processes such as coordination of medical and functional assessments, interviews and reference checking.
  • Prepare and update reports for the HR department i.e. unplanned absences, terminations and staff movements.
January 2015June 2016

Human Resources Coordinator

Melbourne Star Observation Wheel

Key Responsibilities:

  • Coordinate the daily operations of Human Resources, including leave, recruitment, employee engagement, performance management, inductions, training and development.
  • Coordinate and develop a management and staff recognition, reward and retention program.
  • Coordinate the staff appraisal process and schedule.
  • Coordinate and attend OH&S Committee meetings. 
  • Ensure that all staff are trained and confident to handle situations that may arise by coordinating and facilitating staff inductions, training sessions and assessments.
  • Manage recruitment and termination processes to ensure best practice and statutory compliance. 
  • Provide support to staff through a change management period.
  • Provide support to the General Managers and the Business Services Division as required.
  • Assist managers with various HR and IR matters including; performance management, employee engagement, Modern Award and Employment Legislation interpretation. 
  • Assist managers to support and coach their staff to achieve company values and standards.
  • Prepare HR correspondence including letters of employment, and contract variation letters.
  • Prepare and update monthly HR Management Report.
March 2014January 2015

Human Resources Officer

Evocca College

Key Responsibilities:

  • Assist the Human Resources team implement new systems, policies and programs to improve the efficiency of the department and internal company operations.
  • Assist the Human Resources team deliver a national training program to over 30 Operational Managers.
  • Assist the Recruitment team manage high volume recruitment activities; from screening applications to on-boarding around 30-50 new employees per month.
  • Assist the Recruitment Team set up and manage a new E-recruitment system.
  • Respond to general email and phone correspondence.
  • Process contracts, variations to contracts and termination letters.
  • Conduct reference checks and background checks on new hires. 
  • General administration duties including filing, maintaining accurate records, updating spreadsheets and the HRIS database.
March 2013March 2014

Human Resources Assistant

Drayton's Workplace Consulting
  • Attend client meeting with the Senior Consultant on IR matters including; EBA negotiations and Unfair Dismissals.
  • Draft Enterprise Agreements and Fair Work lodgement forms.
  • Conduct research for employment conditions and labour cost analysis against Modern Awards, Enterprise Agreements and other employment legislation.
  • Conduct research for a salary survey.
  • Develop Excel spreadsheets and Word documents to assist the senior consultant.
  • General reception duties; filing, directing calls and maintaining accurate client records.

Education

20102014

Bachelor of Business and Media Communication

Queensland University of Technology

Majored in Human Resource Management 

Skills

Payroll System

Proficient using a third party payroll system to assist with fortnightly payroll processing. 

Human Resource Information System

Proficient using a HRIS to store and run reports on the organisation structure, performance management records, and training and development activities.

E-recruitment System

Proficient using an E-recruitment System to manage job requisitions and shortlist candidates.