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Rabe'a Mar'i

IT Support Consultant at Provimi Jordan - A Cargill Company

Work experience

Feb 2014Present

IT Support Consultant

Provimi Jordan - A Cargill Company
Involved in all IT issues including: 1. Communicate with Global IT team on other countries. 2. Manage servers and backup Schedule. 3. Manage e-mails and PST backups. 4. Manage print server with multifunctional network printers. 5. Control purchasing on portal and from global IT team. 6. Lead and initiate IT projects and tasks. 7. Trait, support and help employees in IT tasks. 8. Manage NAS devices and replications. 9. Troubleshooting IT issues over Service Now portal. 10. Manage and support Avaya IPT. 11. Manage, monitor and configure virtual machines. 12. Participate in DR testing team.
Apr 2006Present

IT Supervisour

Responsible of all IT issues, including management, development, Training and consulting. In addition to full oracle ERP application follow up and administration. ERP is an Oracle based data base called ( Integra ) is bought from a local company with all of its models : Finance, HR, Warehouse, Absence, Manufacturing, Purchasing, Returns and Sales. In addition to all of these duties, I am involved in other managerial and financial tasks, since I am responsible about the ERP program and should convert employee's words to an IT tasks. These tasks such as: 1. Member of the Commission budget preparation, and design a full-linked sheets that make effects directly on the net profit. 2. Prepare payroll and salary slips for employees, in addition to calculate social security salary and discount, rather than connect hand patch attendance clock to audit absence. 3. Lead a project to install monitoring system contains of 23 cam's , with a PTZ control, and join them to the network , publish to the internet and enable them over Apple and Android . 4. Control DVR & NVR cameras recording systems and manage records and views. 5. Have a full access to control warehouse records, available stock and manufacturing processes and overheads. 6. Have the skill and authority to buy computer equipment's and make comparative between price offers. 7. Have a control on shares and join Shareholders' meetings.
Sep 2006May 2007

Network Enginer

Kingdom Schools
Manage schools servers: Active Directory (Domain) – Windows Server 2003, ISA 2004, Exchange 2003, Application, Print and IP telephony. Nevertheless, Air conditioning control server. I lead a project to migrate from 2003 server to 2008 R2, and another one to upgrade ISA 2004 to 2006. Unfortunately, I do not complete it because of reasons over my authority ( Visa problems ). Participate in installing MacAfee ( server and clients ) antivirus . In some cases, I was involved in IT student training or help desk support for end users and employees.
Jun 2004Oct 2006

IT Officer

Network and oracle ERP follow up, In addition to hardware & software maintenance and troubleshooting. I was also responsible of IT training for employees, although warehouse and manufacturing data entry and record checks.


Jan 1999Jan 2003


Balqa Applied University


Information Technology
Active Directory
Microsoft Project 2010 + 2013
Windows Server 2008 R2
Financial Reporting
Wireless Networking
ERP Implementations
Computer Software Training
2008 R2
Internal Communications
A+ Certified IT Technician
Microsoft Exchange
Computer Hardware
Windows Server
Network Administration