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Profile

An enthusiastic, hard-working and competent candidate who possess the required level of marketing- related fields to deliver quality contribution to the workplace. A highly motivated and enthusiastic person with a an excellent exposure to the dynamic local as well as global marketing industry. Able to use own initiatives and work as part of a team under pressure to meet challenging deadlines and objectives. First class communication and organisational skills with the will and determination needed for success. 

My eventual career goal is to assume responsibility for the analysis and implementation of all commercial data and actively contribute to the overall success of any business I work for.

Work Experience

JW Marriott Hotel, Hanoi, Vietnam

Oct 2015Nov 2016

Events Executive

Duties include:

  • Responsible for liaising with clients in order to collate all details relating to upcoming groups, events or conferences in order to produce a detailed and accurate Event Order and Group Recap to ensure all groups and events are executed in line with clients expectations.
  • Maintain timely tracking and follow-up of all allocated bookings. Ensuring definite bookings are regularly followed up to secure accurate numbers as far in advance as possible but no later than 5 days prior to arrival.
  • Ensure adherence to Event Order distribution timelines and all event orders are completed in expected timeframe.
  • Take responsibility and be empowered to make decisions when quoting for upsell business, adhering to the pre-set strategic guidelines.
  • Maintain effective and appropriate liaison with clients throughout the planning process, coordinating planning site inspections and menu tastings where appropriate. Ensure adherence to Site Inspection policies for all site inspections and that VIP site inspections are conducted where applicable.
  • Ensure maximise upselling opportunities whenever possible to maximise Banquet revenues.
  • Calculating billings and revenue, forecast and actual revenue on the system, making revenue and profit reports.

FT Asia Ltd, Hove, United Kingdom

Mar 2013Aug 2015

F&B Assistant

Duties include:

  • Achievement of budgeted food sales, beverage sales and labour costs.

  • Achieve maximum profitability and over-all success by controlling costs and quality of service. Completion of function delivery sheets in an accurate and timely fashion.

  • Help in preparation of forecast and actual budget function sheets. Completion of forecast and actual budget function sheets, Function Summary Sheets and weekly payroll input.

  • Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service.

  • To supervise and co-ordinate daily operation of meeting/banquet set-ups and service.

Brithol Michoma, Hanoi, Vietnam

Jul 2012Aug 2012

Administrative Secretary internship

Duties include:

  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
  • Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests.
  • Operate standard office equipment other than computers.
  • Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
  • Transmit information or documents using a computer, mail, or facsimile machine, including proofreading and editing written information to ensure accuracy and completeness.
  • Enter and locate work-related information using computers and/or point of sale systems.

Education

Northumbria University London

Jan 2016Sep 2017

MSc Business with Marketing Management with Advanced Practice

Currently studying MSc Business with Marketing Management with Advanced Practice In Northumbria University London. The course offers an insight into the strategic role of marketing within organisations. and to build the required knowledge and skills to strategically analyse and evaluate organisations to develop and implement competitive marketing strategies. The Advanced Practice element of this programme will enable myself to extend my studies to include either an internship, or an applied group consultancy project working with a real organisation on a live business problem, developing valuable work experience and business insight.

University student ID available upon request.

University of Sussex      Brighton

Sep 2012Jun 2015

BSc in Marketing and Management

Bachelor of Science 2:1 in Marketing and Management. Studied a board range of subjects such as Human Resources, Accounting, Business Management, Law, and Economics, alongside with Marketing. Developed and ability to undertake self-managed studies, planning and organising time effectively to meet deadlines. Learnt to promote own point of view in a range of different environments. Learnt to work in a team or group, analytical and conceptual thinking, with a conscientious approach to managing workloads. Accomplished communication skills, both written and verbal, developed through numerous essays and presentations.

University results and certificated degree available upon request.

University of Sussex       Brighton

Sep 2011Jun 2012

Foundation in Economics and Management

Developed necessary skills and principles for a wide range of subjects such as Economics, Accounting, Business Law, and Marketing. Gained effective academic skills for university study and an understanding of the demands and requirements of university life.

 Foundation results and certificated degree available upon request.

Honours, Awards and Accomplishments

Scholarships:

  • £4000 tuition fee for Master Degree at Northumbira Univeristy London
  • 25% Scholarship in Lancaster University (United Kingdom) for Foundation year
  • 25% Scholarship in Kings College London (United Kingdom) for 2 year A-level
  • 50% Scholarship in Taylor College (New Zealand) for 2 year College Academic Award

Awards:

  • Marriott International Griffin Award for Best employee of Quarter 2, 2016 Food and Beverage department

Skills summary

Administrative skills:

  • Organising skills: Making sure all details and tasks are organised, and break down and delegate tasks appropriately.
  • Time Management: Making schedule and following deadlines to ensure greater productivity and efficiency.
  • Teamwork: Opened and support other members, gathers external resources and information to help the team, generates and critically assess ideas and create solutions.

Soft skills:

  • Stress management: Being flexible and resourceful is of the utmost importance when completing a task. Turning stress into productive energy to achieve goals.
  • Communication Skills: Possess excellent communications skills and be able to change tactics if needed to get a point across effectively and quickly. Listening and sharing information among colleguages to ensure a positive work environment.
  • Attention to Detail: Focus on every single detail to ensure that tasks or projects run smoothly.
  • Risk management: Predict issues and oversea possible issues before they arrive, and weigh up the pros and cons of solutions to problems before choosing the right way forward.

IT skills:

  • Microsoft: Advanced level of power point, word, and excel
  • Opera system: Advance level in Opera and SFA system (Hotel uses)
  • Photoshop: Basic level in photoshop

Banquet and restaurant skills:

  • Wide knowledge regarding organising events, including Groups, Wedding, Conference, Board meeting and Social catering.
  • Able to perform banquet jobs such as setting up for events, serving guests, and cleaning up after the event.
  • Able to work as a Bartender, making drinks, clearing bar station, cleaning glasses and cutleries. Good knowledge regarding beverage including cocktails, mocktails and wines.