PLEASE NOTE SENIOR LINE MANAGER, ACADEMIC OR OTHER REFEREES ARE AVAILABLE ON REQUEST
PLEASE NOTE SENIOR LINE MANAGER, ACADEMIC OR OTHER REFEREES ARE AVAILABLE ON REQUEST
A sustainable and effective reputation requires:
The biggest challenge is less about the fact that this requires change, but that stasis will never be a reality or option where reputation management is concerned.
Fellow, Royal Society for Arts, Manufacturing and Science since 1998.
I love music, and have travelled Europe and the US for live experiences
I enjoy cooking and have trainged with Rick Stein, Leith's and River Cottage Cookery Schools.
I am a qualified PADI diver, and RYA Day Skipper.
I relax with a good book.
I have recently taken up playing golf (badly).
Accomplished strategic communications professional with more than 20 years' experience and proven expertise in inspiring, building and sustaining corporate brand and reputation, including international FTSE 100 companies, innovative global start ups, corporate relaunches and local government. Underpinned by a first class MBA with distinction.
Jonathan's experience includes journalism, media relations, marketing communications, internal communications, investor relations, public affairs, corporate social responsibility, stakeholder engagement and corporate brand evaluation and development.
Having worked regionally, nationally and internationally Jonathan formed QuaysideComms Ltd to help organisations and provide senior level counsel and project management skills which can be applied specifically or broadly to your organisation’s communication and reputational issues or opportunities.
The benefit of wise counsel
Commitment to lifelong learning
Clarity
The importance of relationships
The building of trust
Jonathan's experience has taught him to apply and seek to share these values with teams committed to serving their customers.
2004 - MBA
Lancaster University Management School
(see under work history for more details)
2002 - Cranfield Development Programme
BT Development Pool.
1999 - Templeton College, Development Programme
Thames Water Executive.
1992 - British Airways Senior Management Academy, Lancaster University.
1987 - Diploma in Journalism (NCTJ), Portsmouth.
1985 - BA in History & Social Ethics,
University of Lancaster.
Having worked regionally, nationally and internationally Jonathan formed QuaysideComms Ltd to help organisations and provide senior level counsel and project management skills which can be applied specifically or broadly to your organisation’s communication and reputational issues or opportunities. To date, challenges have ranged from counselling a major support charity with its marketing and fundraising communications; providing input to a professional services organisation looking to refresh its approach to business development, customer service and marketing, and helping a niche training business explore how it could move up the value chain, including advice on market evaluation.
Helped set up and run blue chip boutique agency specialising in corporate placements, MBOs, and
corporate communication audits, alongside private counsel for Chairmen and Chief Executives.Clients included airlines, retail, manufacturing and motor racing businesses.
Worked variously in internal communications, investor relations, PR and product positioning, including the innovative press and marketing launch of First Class and Wellbeing in the Air products. Developed strategic approach CSR and reputation management via work in Kuwait, Kurdistan, Malawi and Mozambique. Winner of two Chief Executive Awards for Excellence from Sir Colin Marshall and one of the youngest managers at that time selected for the Senior Management Development programme.
Qualified with distinction as a journalist in 1986. Worked, variously, as Chief Reporter for the Surrey Mirror Series (Tandridge), Deputy Chief Sub for the Reading Evening Post, along with a range of freelance national reporting and sub-editing roles, including the BBC and Sunday Correspondent.
"Shortly after taking over as Director of Public Relations at PPP healthcare, Jonathan recruited me into my first in-house role to help him develop the organisation's Public Affairs function. Jonathan is a highly-driven and decisive leader who operated in a very challenging environment - private medical insurance and a Labour government were never going to be close friends! He is highly articulate and was very passionate about the company's business, and transmitted this passion to his team, encouraging and empowering to innovate. When he subsequently moved on to the bigger challenge of Thames Water, it was a no-brainer to follow him at the first opportunity. At Thames Water he gave me the latitude to develop my ideas for customer and stakeholder engagement and championed their practical application."
"I have worked with Jonathan at different companies and in different contexts. He is a highly professional communications leader who has a clear focus on strategic objectives alongside a tough attitude to the delivery of value for any investment made. As a client I found that he also unusually had a very open approach to the different agencies with whom he worked, encouraging a high degree of collaboration and having a clear sense of the commercial imperatives from both sides. This made for a very productive and businesslike relationship in the context of our professional lives. However, because I also like the guy we became friends outside of work."