Bachelor Of Science
University of Houston-Downtown
Highly organized analytical professional with superior goal setting, decision-making, and problem solving skills. Solid reputation for having positive impact on both internal and external support and overall productivity. Keeps pace with changes in various industries and evolving needs. Strong ability to identify, develop and sustain a network of people and other resources for tasks. Able to execute strategic initiatives in a methodical approach.
Conduct test on the workforce to make sure that they are working up to SOP Standards. Input all entries into the computer of all the paperwork recorded throughout the day. Exercise sound judgment while performing passive observation Prepared and issued estimates to establish payments for patients Able to demonstrate respect for all individuals, adhere to the Company's values and business practices and do both consistently
Directly responsible for front-line passenger and baggage screening Supervise up to 8 people on the floor, make appropriate schedules, and ensure employees are doing their required work load Adjust stations and staffing levels to ensure screening processes are completed quickly and accurately Provide primary telephone coverage for the Distribution Operations office and process the requests of external and internal customers. Manage a high volume of work by balancing competing deadlines and priorities effectively amongst a variety of diverse tasks Operate security equipment such as passenger and baggage X-ray technology, explosive trace detection, passenger screening wands, and magnetometer/walk through metal detector, two-way radios Able to apply knowledge of SQL, Microsoft Office including Excel, Word, and PowerPoint Perform all needed administrative duties including requisitioning and expediting requests for material, tools and office supplies; typing, distributing, and filing documents; maintaining customer files, preparing informational letters, agreement letters, contracts, easements, payment coupons, and work authorizations; maintenance of electronic employee time records, and vacation and work schedules. Perform security-related duties, which include, documenting behaviors, and having situational awareness and security of persons or places Exercise sound judgment while performing passive observation Able to demonstrate respect for all individuals, adhere to the Companys values and business practices and do both consistently Able to demonstrate commitment to compliance with applicable laws and regulations, the Companys Ethics and Compliance Code of Conduct, and other Company Policies and procedures and do so consistently, take all required training courses and do so timely.
Maintained accuracy in Accounts Payable/Receivable, invoices, payroll, and general ledger Prepared weekly bank deposits, processed and collected money for Insufficient Funds payments Uses technical expertise to obtain insurance information, verify benefits, and secure authorizations. Prepared and issued estimates to establish payments for patients Completely and accurately documents communications with payers, patients, and the treatment team. Provides financial counseling options to patients including cost estimates, payment plans, discounts, and supplemental financial assistance; utilizing medical overrides and account reviews as appropriate. Maintained records of patient care, conditions, progress or problems Created patient reports and discussed patient observations with supervisor and case manager Maintained and updated files, inventory, mailing and company database system
Maintained knowledge of company sales and promotions for customer care Enhanced customer experience by acting quickly and determining appropriate merchandise based on customers desires using company database to locate or recommend merchandise Handled money till for customer check-out, return or merchandise exchange Balanced daily money till(cash, checks, credit cards, vouchers, or electronic debit) payments Designed and set up advertising signs and displays to attract customers and promote sales