Pankaj Bisht

Pankaj Bisht

Work History

Work History
Feb 2013 - Present



      Reporting: Ashish Sonal - CEO

  • Investigative due diligence for various PE firms 
  • Involved in Research, Advisory and Analytical projects of Corporate Intelligence 
  • Responsible for Corporate Intelligence projects which involves gathering information’s on promoters and companies through source interviews as well as in-depth research through various web sites to identify wide range of risks / issues pertaining to integrity, market reputation, goodwill, financials and background risks etc 
  • Conducting detailed confidential counter party intelligence checks on both individuals as well as corporate entities through discreet interviews 
  • Investigative, Commercial and Senior Management Due Diligence where credentials like check on their integrity, professionalism, performance, past employment details
  • Responsible for periodic compliance check on outsourced business to vendors 
  • Conducted vendor audits to identify compliance gaps set by clients 
  • Reviewing and summarizing the information obtained into concise and accurate reports as required by clients 
  • Responsible for confidential data management and data retention in the team 
  • Hands on search ability on Job web sites, Business web sites, Google, Govt. sites etc
Jan 2012 - Oct 2012

Manager - Operations and Client Relation

H S Software Solution

      Reporting: Ashwani Dosaj - VP, India Operations

  • Process mapping and implementing suitable changes to the current process flow to improve process efficiency
  • Responsible for handling the identity management operations
  • Drafting proposals and SLAs, Vendor Due Diligence, Vendor Selection, Price negotiations and invoice clearances
  • Pitched in the Business Development Activities and managed to start off the trial work with Industry leading companies like Nestle, Yahoo, American Express and etc.
  • Liaising with different police authorities in Delhi NCR and Bangalore for implementation of the identity management program
Dec 2007 - Dec 2011

Lead - US Ops

HireRight (Previously KROLL)

     Reporting: Alicia Berkitt, Director - US Operations

Lead - US Ops (2010-2011)

  • Handling a team of 15+ Analysts handling different Federal, State and County level Database checks like Equifax, Experian, criminal check, Abuse Registry, Sex Offender Registry and etc. 
  • The team was handling the work for industry leading companies like Google, Ebay, Goldman Sachs and etc.
  • Suggesting and implementing basic techniques of Lean Six Sigma like Pareto Chart Analysis and etc to maintain a low error rate. I was able to bring down the team error rate from 8% to below 1%
  • Proactively manage and drive service excellence, benchmark current productivity and develop metrics and KPIs for service improvement
  • People Management, Performance management, conducting quarterly and annual appraisals
  • Co-ordinate with the Leads and Managers based out of US and played a key role in forecasting of volume and resource management

Account Manager - International Client Relations (2009-2010)

  • Handling 100+ accounts of the Client's based globally. Majority of the Client base was in EMEA
  • Responsible for End to End Client management process. E.g. Client transition, Handling the client on-boarding, WebEx Presentation, managing their work priority, liaising with different internal departments like Legal, Finance, operations for any issues raised by the clients, invoicing and etc.
  • Handling day to day client queries via email as well as telpehone

Analyst - EMEA Operations (2007-2009)

  • Handling online data base checks like FSA (Financial Services Authority- Europe), Her Majesty Treasury Sanctions Register(Europe) , The Work Number (U.S.), National Student Clearing House (U.S.)
  • Handling Senior management vetting procedures like Directorship checks, checking their Controlled Functions (regulatory role) in the company, company status through FSA
  • Handling Employment, Education and other certification's verification through primary as well as secondary research
  • Handling Criminal check in different countries


Apr 2001 - Mar 2004

Bachelors in Computer Applications

Kumaon University, Nainital

Cleared with First Division



Cyber Crime Protection Program

Asian School of Business

FCRA (Fair Consumer Reporting Act)

CDIA (Consumer Data Industry Association) - US
Jul 2014 - Jul 2015


Association of Certified Fraud Examiner