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Elizabeth Crilley

Program Technician (USDA)

Summary

Responsible for the daily operation of the Administration, Automation, Compliance, Farm Loan, Direct and Counter-Cyclical, and Common Management Programs. Assisted with the Federal Crop Insurance, Conservation, Price Support, and Disaster Programs for the United States Department of Agriculture. Responsibilities included: accounts receivable and accounts payable processing, maintaining automated registers for the Administrative, Claims, and Disaster Programs, developed Excel spreadsheets with conditional formulas to automate functions in the Conservation, Price Support, and Disaster Programs, Managed Farm Subsidy Programs to meet Congressionally Mandated Deadlines.

Work History

19862011

Program Technician

United States Department of Agriculture

Farm Service Agency – Plymouth, Pennsylvania 1986 2011

 Program Technician (Retired)

 Administration Program Responsibilities: Reviewed and maintained administrative notices, handbook amendments, and similar materials; noted changes in program policies and requirements, and determined impact of such changes upon existing County Office operations and procedures. Evaluated administrative activities and practices in the County Office and developed recommendations for improvements. Prepared correspondence, newsletters, and other informational items related to the administrative area, including claims and elections. Prepared recurring and ad hoc reports, including generating automated data for transmission to the State Office. Based on prior experience and knowledge, anticipated the need for administrative data so as to ensure timely response to requests. Applied judgment to solve problems or to take appropriate action where precedents do not exist as well as greater specialized knowledge to interpret or analyze operating requirements in addition to performing or overseeing clerical/technical processing work. Referred matters requiring policy interpretation to County Executive Director, District Director, or other higher level employee. Attended County Committee meetings with the County Executive Director to discuss administrative matters requiring the County Committee’s attention.

Automation Program Responsibilities: Operated the County Office computer console with responsibility for carrying out start and end of day procedures, installed and verified newly released software, performed backup procedures and maintained backup diskettes, queued and transmitted County Office data, and maintained automation logs and records. Provided training to other office employees, as well as assistance in resolving problems associated with the computer console operation. Served as a primary contact with the State Office on matters related to County Office automation.

 Feed Grain Program Responsibilities: Served as the technical expert for the provisions, requirements, options, benefits, and automated operations of the feed grains program with responsibility for providing information to potential participants; assisting producers with form completion indicating their intention to participate and enrolling producers in the program and in program options they select; completing producer share worksheets and entering percentage shares and other data; initiating necessary contacts to obtain required information and documents; and issuing acreage notifications, yield histories, and base and yield determinations and revisions. Generated program contracts, preparing required forms and documents, and obtaining all necessary signatures. Presented contracts and related documents to the County Committee or designee for approval. Calculated, recorded, issued, and reconciled program payments including advance and final deficiency payments; handled payment assignments and joint payment authorizations; determined payment reductions resulting from program violations; handled setoffs; and collected overpayments, including computing interest due and issuing demand letters. Established and maintained office files and records and handled automated program operations. As needed, provided leadership to other employees engaged in program signup activities. Reviewed and maintained program notices, handbook amendments, and similar materials; noted changes in program policies and regulations, and determined impact of such changes upon existing County Office operations and procedures. Updated other office employees and clients on changes in program provisions. Recommended and establishes operating procedures, internal checklists, and other documents to ensure that program requirements were met and that all steps in program transactions were complete. Prepared correspondence, newsletters, and other informational items related to the feed grain program areas. Prepared recurring and ad hoc reports, including generating automated program data for transmission to the State Office. Based on program knowledge, anticipated the need for program information so as to ensure timely response to requests. Applied judgment to solve problems or to take appropriate action where precedents did not exist as well as greater specialized program knowledge to interpret or analyze operating requirements in addition to performing or overseeing clerical/technical processing work. Referred matters requiring policy interpretation to the County Executive Director, District Director, or other higher level employee. Attended County Committee meetings with the County Executive Director to discuss matters such as changes in program provisions and requirements, specific program applications or other documents, and other issues requiring the County Committee’s attention. As needed, coordinated the work of other employees working in the feed grains program areas. Reviewed work to assure that transactions are properly completed and program requirements met. Advised counterparts in other County Offices concerning the operations and procedures of the assigned programs.

EEO and Civil Rights Responsibilities Responsible for knowing and supporting equal opportunity and civil rights policies; performing assigned duties in full compliance with the letter and spirit of equal opportunity and civil rights laws and regulations; assuring bias-free written and oral communications; respecting and valuing differences of other employees and clients.

Education

Luzerne County Community College

Computer Information Systems Studies

Microsoft Applications Courses