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Genelyn eborde

Work experience

Apr 2015Present

Executive Secretary

JDV International Insurance Brokerage LLC.
  • Ensures reminders and renewals are sent to clients who have expiring policies.
  • Keep records of attendance (Leaves, Lates, Absences & etc.)
  • Schedule  meetings for General Manager.
Jul 2014Feb 2015

Financial Associate

Convergys Philippines Services Corporation
  • Provides service to clients primarily in resolving their bank account concerns such as activation of ATM/Debit/Credit Cards, declined card transactions, increase card limits, online banking walkthrough, banking package suitable for new clients, fraudulent queries, lost or stolen cards.
  • Ensures privacy and confidentiality of clients account information.
  • Answer client's Retirement Plan inquiries and process requests.
  • Assist in opening retirement plan account.
  • Provide adequate information necessary for client.
  • Adheres to First Call Resolution for client's satisfaction.
Sep 2012May 2013

Secretary Cum Office Assistant

ICS Universal Transfer Inc.
  • Make travel arrangements, coordinating meetings and conferences with clients and ensuring all audio and visual equipment needed for meetings are set up and working correctly.
  • Set up new hire interviews, keeping office records updated and organized, and placing orders for office supplies.
  • Answer phone calls, answer inquiries, relay messages to respective office personnel, and filing.
  • Provide support to Operation Manger by looking after staff and supervise them when the manager is not around.
  • Coordinate the flow of information both internally and
  • Acts as liaison with internal and external
  • Performs multitasking since it is a new business which includes :
    • Business permit and TIN Application
    • Process payroll of employees based outside
    • Coordinate with out-base employees for updates and work related
    • Schedule meeting and does the minutes of the
    • Assist colleague in liquidation of expenses and


Jul 2011Oct 2011

Volunteer Nurse

Vicente Sotto Memorial Medical Center
  • Identifies patient care requirements by establishing personal rapport with potential and actual patients and other persons in a position to understand care requirements.
  • Establishes a compassionate environment by providing emotional, psychological, and spiritual support to patients, friends, and families.
  • Promotes patient's independence by establishing patient care goals; teaching patient, friends, and family to understand condition, medications, and self-care skills; answering questions.
  • Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division's philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing agency regulations.
  • Resolves patient problems and needs by utilizing multidisciplinary team strategies.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel.
  • Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
  • Documents patient care services by charting in patient and department records.7
  • Maintains patient confidence and protects operations by keeping information confidential. title:nurse, registered.
Feb 2010Apr 2011

Online English Teacher

Equal Bright Inc. Ltd.


  • Teach Basic English as per Grammar
  • Assist Japanese students aiming correct
  • Promote English speaking in conversational manner
  • Assure positive learning curve for the students.
  • Provide feedback towards improvement of every student.


Jun 2005Apr 2009

Bachelor of Science in Nursing

San Lorenzo Ruiz College of Ormoc

 Medical School for medical courses: Nursing, Pharmacist,  and Medical Technologist.