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Work experience

Jun 2014Present

Assistant Manager  

Walmart, Niles, Illinois

• Hired new employees and staffed departments appropriately
• Maintained quality service by establishing and enforcing organization standards  and customer service
• Prepared reports by collecting, analyzing, and summarizing information

Apr 2014Jun 2014

Assistant Manager in Training

Walmart, Gurnee, Illinois

• Participated in classroom and in-store training for management skills
• Trained in budgeting/forecasting, assessing economic trends, and demographic information

Jun 2013Apr 2014

Zone Manager

Walmart, Antioch, Illinois

• Assisted management with the supervision of associates in multiple departments
• Taught and ensured compliance with policies, procedures, and customer service 
• Maintained inventory by checking merchandise to determine inventory and anticipated customer demand

Jul 2012Jun 2013

Sales Manager, Frozen and Dairy

Walmart, Antioch, Illinois

• Worked with associates to ensure compliance logs were completed and followed up if discrepancies occurred
• Maintained a safe working and shopping environment 
• Helped customers by providing information, answering questions, and obtaining merchandise requested for optimum customer service

Jun 2010Jul 2012

Sales Manager, Pharmacy

Walmart, Antioch, Illinois

• Attracted customers by designing and following display suggestions and schedules, construction and assembly of prefabricated displays 
• Supervised and maintained quality assurance of associate work in health and beauty department
• Organized and worked back stock inventory

Nov 2008Jun 2010

Sales Associate

Walmart, Antioch, Illinois

• Stocked shelves, ordered product, and kept track of outs
• Worked as a team member by helping other departments when needed
• Received PTCB certification

Jun 2007Nov 2008

Pharmacy Technician

Walmart, Antioch, Illinois

• Assisted the pharmacists
• Entered, filled, and dispensed prescriptions with accuracy and precision
• Worked with third parties  (hospitals, doctor's offices..)
• Data entry and maintenance of prescription/patient data



Bachelor of Arts, Political Science and Government

Northern Illinois University

Minor in German


Associate of Arts

College of Lake County

Certification and Skills

Certified Pharmacy Technician (2010-2016), National Registry of Food and Safety Professionals(2014-2019), Occupational Safety and Health Administration License 24-900323199 (2012);  Microsoft Word, Office, and Excel; visual merchandising, store management, retail sales, associate training, teamwork, customer service, inventory control, leadership, time management, store operations, sales management, strategic planning, team building, and communication skills