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Work experience

Jun 2014Present

Assistant Manager  

Walmart, Niles, Illinois

• Hired new employees and staffed departments appropriately
• Maintained quality service by establishing and enforcing organization standards  and customer service
• Prepared reports by collecting, analyzing, and summarizing information

Apr 2014Jun 2014

Assistant Manager in Training

Walmart, Gurnee, Illinois

• Participated in classroom and in-store training for management skills
• Trained in budgeting/forecasting, assessing economic trends, and demographic information

Jun 2013Apr 2014

Zone Manager

Walmart, Antioch, Illinois

• Assisted management with the supervision of associates in multiple departments
• Taught and ensured compliance with policies, procedures, and customer service 
• Maintained inventory by checking merchandise to determine inventory and anticipated customer demand

Jul 2012Jun 2013

Sales Manager, Frozen and Dairy

Walmart, Antioch, Illinois

• Worked with associates to ensure compliance logs were completed and followed up if discrepancies occurred
• Maintained a safe working and shopping environment 
• Helped customers by providing information, answering questions, and obtaining merchandise requested for optimum customer service

Jun 2010Jul 2012

Sales Manager, Pharmacy

Walmart, Antioch, Illinois

• Attracted customers by designing and following display suggestions and schedules, construction and assembly of prefabricated displays 
• Supervised and maintained quality assurance of associate work in health and beauty department
• Organized and worked back stock inventory

Nov 2008Jun 2010

Sales Associate

Walmart, Antioch, Illinois

• Stocked shelves, ordered product, and kept track of outs
• Worked as a team member by helping other departments when needed
• Received PTCB certification

Jun 2007Nov 2008

Pharmacy Technician

Walmart, Antioch, Illinois

• Assisted the pharmacists
• Entered, filled, and dispensed prescriptions with accuracy and precision
• Worked with third parties  (hospitals, doctor's offices..)
• Data entry and maintenance of prescription/patient data

Education

20062008

Bachelor of Arts, Political Science and Government

Northern Illinois University

Minor in German

20032006

Associate of Arts

College of Lake County

Certification and Skills

Certified Pharmacy Technician (2010-2016), National Registry of Food and Safety Professionals(2014-2019), Occupational Safety and Health Administration License 24-900323199 (2012);  Microsoft Word, Office, and Excel; visual merchandising, store management, retail sales, associate training, teamwork, customer service, inventory control, leadership, time management, store operations, sales management, strategic planning, team building, and communication skills