• Fort Worth Texas

Candyce A. Adams

Work History

Work History

Agency Producer/Customer Service Representative

2005 - 2015
Farmers Insurance - Fort Worth, Texas

Identified sales leads generated from a variety of sources, including networking, referrals, marketing, cold-calling, and lead databases.  Walked client's through the claims process, answered questions and communicated with adjusters.  Set appointments with prospective customers and business owners. Presented and explained our products and services using the consultative approach, based on a true understanding of the clients' needs.  Provided prompt, accurate, and friendly customer service.  Assisted clients by responding to inquires regarding insurance availability, eligibility, coverage's, policy changes, transfers, claim submissions, and billing clarifications.  

Applied Behavior Analysis Therapist, 

2011 - 2012
Easter Seals of North Texas

Provided therapy to children with Autism

Service Representative

2004 - 2004
American Airlines

Provided assistance to customers who lost their bags

Education

Education

Bachelor's of Science degree in Psychology, with an emphasis in Applied Behavior Analysis

2009 - 2011
Kaplan University

Graduated Summa Cum Laude

Bachelor's of Science degree in Psychology

2005 - 2007
University of North Texas

Certifications

Certifications

General Lines Insurance Agent; Property/Casualty, Life/Health/Disability

2006 - Present
State of Texas

Licensed to sell insurance in the State of Texas

Goals 

With extensive customer service experience in the insurance, and airline fields, I would like to put my marketing, problem solving, communications and people skills to work for you.  To meet or exceed your established goals and objectives.