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Work experience

2017 2020

Managing Partner

Buff-It Detailing, Collingwood, On
  • Creative development of a new brand and business within a partnership
  • Creation of systems and policies
  • Social media, brand promotions & customer experience
  • Menu creation, costing and development
  • Operations manager 
  • Google business metrics & S.E.O. - 5 star review 
20152016

General Manager

Gustav Chophouse and Bar ~ Georgian Bay Hotel
  • Creative development and branding of a new business
  • Creating a marketing and social media strategy
  • Hiring of dynamic individuals to deliver an extensive product
  • Developing/ implementing operational systems 
  • Implementing communication systems within a hotel and conference centre
  • Establishing networks within a new business
20102014

General Manager

The Huron Club, Collingwood, On
  • Creative development and branding of a new business
  • Worked within a small team to achieve quarterly budget targets
  • Maintained an annual growth over a four year period
  • Supplier negotiations and product mix management 
  • Costing and coordinating detailed events with clients
  • Development of an excellent team held to a high level professionalism
  • Scheduling of all management and front of house staff
  • Community and corporate events development and execution.
20122014

Sales Representative

Malivoire Wine Company, Beamsville, On
  • Development of Blue Mountains and Collingwood territory 
20082010

Manager

Oliver & Bonacini Café Grill, Blue Mountains, On
  •  worked within a team to manage a dynamic restaurant and hotel food and beverage program
  • worked closely with corporate clients, involved in all aspects of meeting large groups pre-determined expectations
  • working within set budgets and cost percentage expectations, inventory control, ordering and invoice recording
20062008

Assistant General Manager

Kaytoo Restaurant and Bar, Blue Mountains, On
  • Responsible for all components involved in restaurant operations
  • Event planning, working with corporate clientele
  • Menu planning and restaurant marketing
  • Hiring and scheduling for all front of house staff
  • Setting the standard for service levels
20062006

Assistant Food and Beverage Manager

Raven Golf Club at Lora Bay
  • Manage and co ordinate all food and beverage staff
  • Ensure superior standards of service at all times
  • Plan and assign staff duties
  • Problem solving, operational challenges within inaugural season of business
  • Coordinating with golf side on all large tournaments and member events
20032006

Manager

Brasserie Frisco, John Street, Toronto, On

(Sircorp, Signature Restaurants Division)

  • Responsible for weekly profit and loss reports
  • Created and successfully implemented in­ house marketing strategies
  • Hired new staff and scheduled restaurant entertainment
  • Inventory tracking and ordering

Summary

I have been very fortunate to learn hands on how imperative a detailed branding / marketing strategy can be to the consistency of a successful business.   I have spent many years refining my ability to lead and to inspire amazing customer experiences, always making a point to educate myself within those areas that are relevant to my occupation.