Business Analyst (Out Sourcing/Off Shoring).
I Assist Design all the strategies related to Online Marketing, Budget Control, Finance,Planning & Creative Processes that results in outcome of Sales, Revenue & Other Creative Managerial Processes for the Organization.
Responsibilities included - Internal training and mentoring; recruitment; Microsoft order management Team Leader, ensuring productivity and quality according to client’s standards for International Market.
- Liaised with senior management and analysed day-to-day operations.
- Proactively monitored and maintained SLA provided to the customers, while working closely with the technical support centre in EMEA and US.
- Escalation point for non standard issues (using SAP, My SQL).
- Queries’ quality audit.
Aon Hewitt is the global leader in human capital consulting and outsourcing solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 30,000 professionals in 120 countries, Aon Hewitt makes the world a better place to work for clients and their employees.