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Seasoned professional, lifelong learner, committed to on-going career development and performance excellence. Enthusiastic and motivated Software Development Manager who models the vision, values, and passion for the team and the organization. Extensive experience designing, coding, testing and supporting database solutions in SQL Server and DB2 for "i" development and production environments. Superior communication, leadership, collaboration, presentation, analytical and problem solving skills.

Work History


Software Development Manager

  • Currently leading a cross functional, geographically distributed, Agile, e-commerce software development team focused on building large scale enterprise software in a multi-billion dollar industry. 
  • Cross functional team consists of Software Analyst, Software Engineers, as well as Manual and Automated Quality Assurance Engineers. 
  • Primary responsibilities include, but are not limited to, supporting the Research and Development technical team through planning, directing, and executing the entire Agile Software Development process. 
    Focusing on removing blockers and maintaining strict attention to quality.
  • Actively involved in product development, tactical and strategic leadership planning decisions that fuel the product and build a long term strategy. 
  • Recommends, builds, and deploys processes and procedures to enhance/support the software
    development life-cycle.
  • Expertise and strength in hiring, leading and growing talent within teams. 

Senior Database Administrator Team Lead

Vermont Student Assistance Corporation
  • Leads and supports web focused team on a multi-platform, multi-language technical environment supporting and building proprietary software.  
  • Provides technical oversight ensuring technology is properly implemented and utilized.   
  • Collaborates with software developers, network administrators, and business users on projects from a database, web design , data security, application performance, data integration, and reporting viewpoints.
  •  Develops and implements database administration policies including maintenance plans, security architecture, and reporting.  
  • Creates and maintains procedures for security, backup, and capacity planning.
  •  Guides the team to and scans for real and potential Database performance issues through pro-active analysis, problem solving, resolution and testing.  
  • Ensures the proper design and functioning of database programming: queries, triggers, user defined functions, stored procedures and related.
  • Optimizes and performance tunes SQL queries.  
  • Develops, implements, and maintains database standards for optimal database design and quality administration practices.   

Project Manager Officer II

Vermont Student Assistance Corporation
  • Managed the development, coordination, documentation, testing, training, and implementation of projects.
  • Responsible for project lists, project scheduling, quality assurance, installation, and timely completion of projects .
  • Facilitated,  negotiated and addressed customer needs to a creative mutually satisfactory solution.  
  • Researched, problem solved and assisted in the resolution of complex system and procedural problems in a timely manner.
  • Developed, wrote and implemented  departmental policies and procedures surrounding system functionality and regulatory compliance.
  • Identified tracks, and reported key performance indicators for the department.

Database Administrator

Vermont Student Assistance Corporation
  • Developed, implemented and maintained database standards for database design, administration, security, backup, capacity planning and architecture.
  • Developed database via database programming of triggers, user defined unctions, and stored procedures.
  • Worked cooperatively with software developers and users on projects from database design, application performance and data integration viewpoint.
  • Identified and implemented solutions to data interface and data integration problems.
  • Assisted with resolution of data quality issues.
  • Provided guidance and testing for real and potential database performance issues through pro-active analysis, research and testing.
  • Supported database views, optimization and metadata.
  • Documented existing databases and models new databases.
  • Conducted and participates in technical assessments to determine if technology is being properly implemented and utilized.
  • Provided technical support and database related training.

Lead Default Aversion Assistance Counselor

Vermont Student Assistance Corporation
  • Acquired and maintained vast knowledge of and ensures compliance with the laws and regulations pertinent to the servicing of the Federal Family Education Loan Program/FFELP.
  • Provided financial counseling to student and parent borrowers to resolve delinquencies.   
  • Advised lenders regarding due diligence and compliance issues.  
  • Assisted in guarantor policy formulation based on interpretations of Federal Regulations and the Common Manual.  
  • Provided quality assurance testing for proprietary guarantor software.



Bachelors of Arts

University of Vermont

Major in Political Science with Minors in Art and Sociology

Continuing Education and Training

Performance Tuning When You Can't Fix the Queries, 2015

Leadership Skills and Team Development for IT and Technical Professionals, 2015

Administering SQL Server 2012 Databases, 2013

Administering SQL Server 2008 Databases, 2011

Database Design, Saint Michaels College, 2005

Data Communications, Champlain College

Advanced Web Page Development, Champlain College

Introduction to Web Design, Champlain College

Design Media for the Web, Champlain College

Introduction to Computer Technology, Champlain College