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Summary

Seasoned professional, lifelong learner, committed to on-going career development and performance excellence. Enthusiastic and motivated Engineering Leader who models the vision, values, and passion for the team and the organization. Not afraid to roll up my sleeves and get into the trenches to support the team. Extensive experience designing, coding, testing and supporting database solutions in SQL Server and DB2 for "i" development and production environments. Superior communication, leadership, collaboration, presentation, analytical and problem solving skills.

Work History

20172018

Database and Network, Security Manager

MyWebGrocer

Currently leading geographically disperse teams of Database Administrators and Network, Security Administrators in a dynamic multi-billion dollar eCommerce industry.

20162017

Software Development Manager

MyWebGrocer
  • Led a cross functional, geographically distributed, Agile, e-commerce software development team focused on building large scale enterprise software in a multi-billion dollar industry. 
  • Cross functional team consisted of Software Analyst, Software Engineers, as well as Manual and Automated Quality Assurance Engineers. 
  • Primary responsibilities included, but were not limited to, supporting the Research and Development technical team through planning, directing, and executing the entire Agile Software Development process. 
    Focused on removing blockers and maintaining strict attention to quality.
  • Actively involved in product development, tactical and strategic leadership planning decisions that fuel the product and build a long term strategy. 
  • Recommended, built, and deployed processes and procedures to enhance/support the software development life-cycle.
  • Expertise and strength in hiring, leading and growing talent within teams. 
20142016

Senior Database Administrator Team Lead

Vermont Student Assistance Corporation
  • Led and supported web focused team on a multi-platform, multi-language technical environment supporting and building proprietary software.  
  • Provided technical oversight ensuring technology is properly implemented and utilized.   
  • Collaborated with software developers, network administrators, and business users on projects from a database, web design , data security, application performance, data integration, and reporting viewpoints.
  •  Developed and implemented database administration policies including maintenance plans, security architecture, and reporting.  
  • Created and maintained procedures for security, backup, and capacity planning.
  •  Guided the team to and scaned for real and potential Database performance issues through pro-active analysis, problem solving, resolution and testing.  
  • Ensured the proper design and functioning of database programming: queries, triggers, user defined functions, stored procedures and related.
  • Optimized and performance tuned SQL queries.  
  • Developed, implemented, and maintained database standards for optimal database design and quality administration practices.   
  • Supported and maintained a Gift Aid system using Cool2e, an RPG code generator.

  • Supported and maintained a variety of Java based web applications utilizing Struts framework , some leveraging iBatis and others in Portlet Factory(Web Experience Factory).

20052014

Database Administrator

Vermont Student Assistance Corporation
  • Developed, implemented and maintained database standards for database design, administration, security, backup, capacity planning and architecture.
  • Developed database via database programming of triggers, user defined unctions, and stored procedures.
  • Worked cooperatively with software developers and users on projects from database design, application performance and data integration viewpoint.
  • Identified and implemented solutions to data interface and data integration problems.
  • Assisted with resolution of data quality issues.
  • Provided guidance and testing for real and potential database performance issues through pro-active analysis, research and testing.
  • Supported database views, optimization and metadata.
  • Documented existing databases and models new databases.
  • Conducted and participates in technical assessments to determine if technology is being properly implemented and utilized.
  • Assisted a project to completion by learning to code using Cool2e, an RPG code generator.

  • Learning to code in Java and Portlet Factory(Web Experience Factory) to support a variety of web applications.

  • Provided technical support and database related training.

20002005

Project Manager Officer II

Vermont Student Assistance Corporation
  • Managed the development, coordination, documentation, testing, training, and implementation of projects.
  • Responsible for project lists, project scheduling, quality assurance, installation, and timely completion of projects .
  • Facilitated,  negotiated and addressed customer needs to a creative mutually satisfactory solution.  
  • Researched, problem solved and assisted in the resolution of complex system and procedural problems in a timely manner.
  • Developed, wrote and implemented  departmental policies and procedures surrounding system functionality and regulatory compliance.
  • Identified tracks, and reported key performance indicators for the department.
19942000

Lead Default Aversion Assistance Counselor

Vermont Student Assistance Corporation
  • Acquired and maintained vast knowledge of and ensures compliance with the laws and regulations pertinent to the servicing of the Federal Family Education Loan Program/FFELP.
  • Provided financial counseling to student and parent borrowers to resolve delinquencies.   
  • Advised lenders regarding due diligence and compliance issues.  
  • Assisted in guarantor policy formulation based on interpretations of Federal Regulations and the Common Manual.  
  • Provided quality assurance testing for proprietary guarantor software.

Education

19881992

Bachelors of Arts

University of Vermont

Major in Political Science with Minors in Art and Sociology

Continuing Education and Training

Cybersecurity Foundations

Microsoft Azure: Active Directory

Microsoft Azure: Networking Concepts

Planning a Microsoft Cloud Solution

IT Security Foundations: Core Concepts 

Leading Scaled Agile Framework 4.0

Learning RESTful APIs

Managing Employee Performance Problems

Delivering Employee Feedback

 Leading Productive One-on-One Meetings

Leading and Working in Teams

New Manager Fundamentals

Stepping Up to Leadership

Performance Tuning When You Can't Fix the Queries, 2015

Leadership Skills and Team Development for IT and Technical Professionals, 2015

Administering SQL Server 2012 Databases, 2013

Administering SQL Server 2008 Databases, 2011

Database Design, Saint Michaels College, 2005

Data Communications, Champlain College

Advanced Web Page Development, Champlain College

Introduction to Web Design, Champlain College

Design Media for the Web, Champlain College

Introduction to Computer Technology, Champlain College

Mossa Certified Fitness Instructor