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Sep 2010Present

Master of Information

University of Toronto
Sep 2005Jun 2010

Bachelor of Arts (Honours)

University of Toronto

Work experience

Aug 2010Present

Assistant Librarian

Laidlaw Library, University College, University of Toronto
  • Position at the library’s front circulation/information desk
  • Respond to student, faculty and general public inquiries on topics such as: reference questions, the library’s catalogue, directional assistance within the building and campus, as well as questions about the library’s computers and printing system
  • Circulation and administrative duties via SIRSI Workflows (ex. checking-out and checking-in of books, processing fines, item search and display)
  • Re-shelving books
  • Addressing all phone inquiries
  • Responsibility of opening the library every Sunday, and performing all corresponding duties
  • Performing various other tasks, as requested by the Head Librarian (ex. Assisting in collection development by checking the catalogue against a booklist to discern which books the library does not own)
  • Troubleshooting both software and hardware computer issues for the library's 30 computers
  • Troubleshooting the library's photocopier and printers
Nov 2006May 2008

Assistant to the Music Director

CIUT Radio

  • Performed administrative duties for the music director including the opening and organization of all mail, new releases and artist biographies
  • Created a new filing system for new releases and artist biographies, resulting in a more efficient workflow
  • Regular newspaper and internet research on touring bands to book the live segment on the daily morning program, Take 5, resulting in the increase of “on-air bands” from once a week to at least three times a week
  • Media monitoring and research resulting in the discovery of new bands to add to the station playlist
  • Other tasks included customer service at the front desk, filing, organizing and labeling the large music collection
Jun 2005Nov 2006

Sales Associate

  • Greeted and assisted customers with a polite and friendly approach
  • Worked successfully as a team member to meet daily sales goals and customer service expectations
  • Successfully completed cash transactions
  • Creatively designed and styled window display to promote merchandise
  • Unpacked and organized stock efficiently

Skills and Abilities

  • Proficient in MS Office applications including Word, Excel, PowerPoint and Outlook on PC and Mac
  • Experience with web 2.0 and web development including Twitter, Facebook, multiple blogging platforms, HTML, XML, JavaScript and Wikis
  • Proficient in such programs as Prezi, Photoshop, Visio, iMovie, Keynote, Zotero and Refworks
  • Competent in Library of Congress cataloguing
  • Proficient with SIRSI Workflows
  • Experience developing and managing a large media collection
  • Experience in navigating and directing patrons through a library catalogue
  • Extremely comfortable and familiar with online databases and catalogues
  • Excellent keyboarding skills
  • Public service abilities acquired through working at the front reference/information desk at Laidlaw Library
  • Teamwork abilities acquired through graduate school group assignments and working as an Editor for the Faculty of Information Quarterly
  • Ability to work independently developed through working each shift alone at Laidlaw Library

Volunteer and Other

Editor - Faculty of Information Quarterly (FIQ) - September 2010 - Present

  • Manage a Copy Editor and an Assistant Editor
  • Responsible for at least one piece of writing per issue
  • Ensures Copy and Assistant Editors stay on track with their individual editing tasks, as well as with the overall editing schedule
  • Attends regular Editors meetings
  • Ensures the editing piece is delivered to the Senior Editor on schedule

Volunteer - Ontario Library Association Superconference - February 2011

  • Performed various volunteer activities such as: providing directions, monitoring vendor's booths, and providing information about the workshops

Volunteer - Note Taker for University of Toronto Accessibility Services - 2008

  • My notes were added to a file available to those in need of Note-Taking Accommodation
  • Resulted in assisting students who were enrolled in my classes but could not take their own notes

Drummer in a band - 4 years

  • Negotiated a development deal with Jive/Zomba
  • Resulted in many joint song-writing sessions with established artists, recorded a full-length LP
  • Booked shows at weddings, street-festivals, schools and Toronto vemues such as Revival, El Mocambo, and The Rivoli
  • Created and maintained the band's website