Natalie Donohue

  • Toronto US-ON


Sep 2010 - Present

Master of Information

University of Toronto
Sep 2005 - Jun 2010

Bachelor of Arts (Honours)

University of Toronto

Work experience

Work experience
Aug 2010 - Present

Assistant Librarian

Laidlaw Library, University College, University of Toronto
  • Position at the library’s front circulation/information desk
  • Respond to student, faculty and general public inquiries on topics such as: reference questions, the library’s catalogue, directional assistance within the building and campus, as well as questions about the library’s computers and printing system
  • Circulation and administrative duties via SIRSI Workflows (ex. checking-out and checking-in of books, processing fines, item search and display)
  • Re-shelving books
  • Addressing all phone inquiries
  • Responsibility of opening the library every Sunday, and performing all corresponding duties
  • Performing various other tasks, as requested by the Head Librarian (ex. Assisting in collection development by checking the catalogue against a booklist to discern which books the library does not own)
  • Troubleshooting both software and hardware computer issues for the library's 30 computers
  • Troubleshooting the library's photocopier and printers
Nov 2006 - May 2008

Assistant to the Music Director

CIUT Radio

  • Performed administrative duties for the music director including the opening and organization of all mail, new releases and artist biographies
  • Created a new filing system for new releases and artist biographies, resulting in a more efficient workflow
  • Regular newspaper and internet research on touring bands to book the live segment on the daily morning program, Take 5, resulting in the increase of “on-air bands” from once a week to at least three times a week
  • Media monitoring and research resulting in the discovery of new bands to add to the station playlist
  • Other tasks included customer service at the front desk, filing, organizing and labeling the large music collection
Jun 2005 - Nov 2006

Sales Associate

  • Greeted and assisted customers with a polite and friendly approach
  • Worked successfully as a team member to meet daily sales goals and customer service expectations
  • Successfully completed cash transactions
  • Creatively designed and styled window display to promote merchandise
  • Unpacked and organized stock efficiently

Skills and Abilities

  • Proficient in MS Office applications including Word, Excel, PowerPoint and Outlook on PC and Mac
  • Experience with web 2.0 and web development including Twitter, Facebook, multiple blogging platforms, HTML, XML, JavaScript and Wikis
  • Proficient in such programs as Prezi, Photoshop, Visio, iMovie, Keynote, Zotero and Refworks
  • Competent in Library of Congress cataloguing
  • Proficient with SIRSI Workflows
  • Experience developing and managing a large media collection
  • Experience in navigating and directing patrons through a library catalogue
  • Extremely comfortable and familiar with online databases and catalogues
  • Excellent keyboarding skills
  • Public service abilities acquired through working at the front reference/information desk at Laidlaw Library
  • Teamwork abilities acquired through graduate school group assignments and working as an Editor for the Faculty of Information Quarterly
  • Ability to work independently developed through working each shift alone at Laidlaw Library

Volunteer and Other

Editor - Faculty of Information Quarterly (FIQ) - September 2010 - Present

  • Manage a Copy Editor and an Assistant Editor
  • Responsible for at least one piece of writing per issue
  • Ensures Copy and Assistant Editors stay on track with their individual editing tasks, as well as with the overall editing schedule
  • Attends regular Editors meetings
  • Ensures the editing piece is delivered to the Senior Editor on schedule

Volunteer - Ontario Library Association Superconference - February 2011

  • Performed various volunteer activities such as: providing directions, monitoring vendor's booths, and providing information about the workshops

Volunteer - Note Taker for University of Toronto Accessibility Services - 2008

  • My notes were added to a file available to those in need of Note-Taking Accommodation
  • Resulted in assisting students who were enrolled in my classes but could not take their own notes

Drummer in a band - 4 years

  • Negotiated a development deal with Jive/Zomba
  • Resulted in many joint song-writing sessions with established artists, recorded a full-length LP
  • Booked shows at weddings, street-festivals, schools and Toronto vemues such as Revival, El Mocambo, and The Rivoli
  • Created and maintained the band's website