Jan 2011 - Present
Jan 2011 - Present
Senior System Support Engineer
I work as a delivery and support Engineer to deploy and support Microsoft Active Directory, Exchange Servers, System Centre Operation Manager Server, and Office Communications Servers to enterprise customers. The role provided an opportunity to combine technical and business knowledge in proffering solutions to issues. Typical day to day responsibilities includes:• Microsoft Active Directory Services Migrations, Installation, Configuration, Administration and Support.• Microsoft Exchange Server Migrations, Installation, Configuration, Administration and Support.• Microsoft SQL Server Migrations, Installation, Configuration, Administration and Support.• Managing and Maintaining System Centre Operation Manager Environment.• Microsoft Unified Communications Installation, Configuration, Administration and Support.• Provides a point of escalation and support to IT Helpdesk• Supported email applications reliant on Microsoft exchange such as Microsoft Outlook, Blackberry services• Management of the DNS server for domain name record identification• Conducted Server monitoring, performance tuning and preventive maintenance on Server infrastructure• Installed and supported Windows Server infrastructure such as Windows 2000/2003/2008 and Client operating systems such as Windows XP/ Vista/ Windows 7• Setup of Virtual servers using VMWare Server and Microsoft Hyper V• Setup and management of Remote Desktop Services infrastructure
Oct 2007 - Dec 2010
I worked as primary technical contact for Level 3 technical issues for all Microsoft solutions.
I served as a lead over team engineer for Software deployment in various Companies in and outside Lagos. Tasks included Software deployment, Site-surveying, Needs-Analysis, Hardware Optimization and System consolidation. I specialized in Network Security, Unified Communications (SharePoint – WSS & MOSS, MS Exchange Server, OCS etc)
I deploy, manage and configure Security devices like Panda Gate Defender Perfoma, Panda AdminSecure, Symantec Protection Suites, and Symantec Endpoint Protection Manager.
I am also an Instructor in Microsoft Gold Partner Institution, delivering Microsoft Official Curriculum (MOC) Training Courses like:
·Course 2273: Managing and Maintaining Windows Server 2003 Environment
·Course 2278B: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure
·Course 2277C: Implementing, Managing and Maintaining Microsoft Windows Server 2003
·Course 2279B: Planning, Implementing and Maintaing a Microsoft Windows Server 2003 Active Directory Infrastructure
·Course 6425B: Configuring and Troubleshooting Windows Server 2008Active Directory Domain Services
·Course 6422A: Implementing and Managing Windows Server 2008 Hyper-V
·Course 6419B:Managing and Maintaining Windows Server 2008-based servers
·Course 6438A: Implementing and Administering Windows SharePoint Services 3.0 in Windows Server 2008
·Course 60251A: Forefront Client and Security, Configuring
Jul 2005 - Present
Ladoke Akintola University
A Microsoft Certified Professional with extensive operational experience in a 12,000+ user environment of Microsoft Active Directory 2003/2008, Microsoft Exchange Server 2003/2007/2010, Microsoft Office Communications Servers 2007/2007R2/LYNC 2010 and Microsoft SQL Server 2005/2008 and System Centre Operation Manager 2007 R2. Excellent analytical and troubleshooting skills. Able to communicate effectively both orally and written. Highly flexible and capable of multitasking.
Seeking to work in a professional working environment where commitment to excellence, innovation and customer service are valued.