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Skills

good customer skills
I always provide customers with the best possible service I can because I, myself, want to receive great customer service from other people when I am a customer. I always to put myself in the customer's position and try to meet their needs in order for them to leave very satisfied.
goal driven
Every time I am assigned a task or I get a different job I always strive to give all my best to be able to succeed in what I do. I give everything that I can to always have a successful outcome in whatever I do. As a student, you have to have this kind of personality, dedication, and hard work in order to achieve your dreams.
cashiering
Leadership
After three months of working in Great America my supervisor offered me to become a Lead in our restaurant because he said he saw that I had good work ethics and new how to manage my priorities well. If I was not going to move out of state at that time, I would have accepted the offer. At Target, they promoted me to become a Cashier Team Trainer as soon as I finished my 90 days training. My supervisor said I had a really pleasing personality that the guests and co-cashiers love and I had the ability to lead my team mates as well. In my current job, my boss promoted me to become the assistant  of the office manager for the same reasons.

Work experience

Mar 2009Aug 2011

2nd Office Manager

Dr. Alexander Galang

Responsibilities included answering phone calls, following up on patients' appointments, scheduling patients, calling insurance companies, billing insurances for treatments, sending statements of patients' remaining balances, and payroll.

May 2010Mar 2011

Guest Service/Cashier Team Member Trainer

Target

Responsibilities included cashiering, handling returns and exchanges for guests, handling the customer service desk,  assisting the supervisor on duty in handling a busy period, and covering the supervisor's position when they are out for break.

Mar 2007Aug 2007

Foods Associate

Cedar Fair's Great America

Responsibilities included being a cashier, cook, busperson, hostess, and occasional supervisor assistant.

Education

Aug 2011Present

San Francisco State University
Sep 2008May 2011

Mission College

completed my General Education credits

Aug 2007Jun 2008

Highschool Diploma

Liberty High School
Aug 2004Jun 2007

Highschool Diploma

Milpitas High School

Certifications

May 2011Present

Certificate of Completion

American Hotel & Lodging Association's Education Foundation
Sep 2009Sep 2010

CPR

American Red Cross

References

Ruth Lee