Jocelyn Mc Faul

Jocelyn Mc Faul


An organized and detail-oriented person, able to prioritize and effective leadership to ensure timely event completion within a team environment.Excellent ability in cultivating relationships with clients and colleagues.Consistently achieved profitability, winning catering and event services.


Manager of the Year Award 4x

Developed New Food Programs

Developed and Generated Catering Database Program (Company Proprietary Program in Use)

Average Annual Bonus $5k

Work History

Work History
May 2008 - Present


Total Success Events

Assist with the setup and breakdown of banquets. This includes, but not limited to, set up and breakdown of facilities; laying table cloths, setting tables with china, serving and cleaning up after each function. Highly trained professional experience servicing; Hollywood Movie Premieres, Academy Awards Governor's Ball and On the Red Carpet at the Oscars.

Jun 2010 - Dec 2010

Cafe and Event Manager

Garden Cafe

Managed daily operations of restaurant, set up inventory and ordering of food, equipment, and supplies. Responsible for all administrative and human-resource functions of the business.

Successfully booked large and small catered events increasing revenues, supporting client goodwill. Maintained one stop shopping performance skills with team for site population.

Feb 2009 - Jun 2010

Personal Administrative Assistant

Normandie Bakery

Reading, monitoring and responding to the owner’s email, answering calls and handling queries, preparing correspondence on the owner’s behalf, commissioning work on the owner’s behalf, liaising with staff, clients, managing the owner’s electronic diary, booking meetings, organizing travel and preparing complex travel itineraries, writing minutes, taking dictation, planning, organizing and managing events, managing a budget, attending events/meetings as the owner’s representative.

Additionally managed two exclusive properties, setting up website, reservations. Successfully created $56,000 in revenue first 3 months of advertising.

Oct 1995 - Jun 2006

General Manager

Guckenheimer Enterprises

Executed and managed the inside corporate food, catering sales and customer service needs of the company through interactions between kitchen staff personnel for all food products and deliveries to achieve company standards and directives. *Produced quality work even under extreme pressure and deadlines.

Communicated directly and trained staff effectively through production controls to achieve highest possible goals and company standards.

Fielded a high volume of customer calls concerning services, catering detail, event deliveries and cost concerns.

 Actively promoted catering sales and servicing of all food products and programs executing distribution flawlessly.

 Managed high volume accounts, catering events utilized well written/executed menus and marketing/survey materials, in-person communications with customers and prospects for large event planning all maintain a consistent customer participation in each operation.



High School Diploma

El Rancho High School



Event Planning

Fielded  customer calls concerning services, catering detail, event deliveries and cost concerns. Set forth detailed planning guide with transparent financial attachments available to executive and client review.

Cost Controls Budget Monitoring

Developed financial statements, budget goals and variances to budget for executive review monthly.