An MBA graduate who is passionate in IT sales seeking a challenging career in IT management and sales, where I can use my business skills and experience to contribute in an effective way.
University of Sheffield, Sheffield, United KingdomSep 2009 – Oct 2010
Masters in Business Administration (First Class with Merit)
Studied Principles of Marketing, Marketing communications, Accounting and Financial management, Economics, Operations management, Human resource management, Strategic management, Strategic Accounting and Organizational behavior.
·Worked in Q&S services to devise a marketing plan and strategy for a new ERP product (Workhub). Done market research and devised a marketing and business plan for the product (Workhub).
·Lead generated through networking and social events. Gave a brief presentation on the usage and the benefits of the software product. Cold calling and Email marketing was also used to attract potential clients.
·Worked as a team of consultants in John Lewis (Big retail chain in UK) for improving different ways of measuring KPI (Key Performance Indicator) for their employees and improving their performance. Recommended quality methods for them to implement based on our research. The company has agreed to consider our recommendations after evaluation.
·Worked as a part-time Marketing and sales consultant in Walkabout pub, UK. Responsible for various marketing and sales campaign in attracting customers. Formulated various pricing strategies for pulling customers. We introduced Loyalty cards was introduced to retain customers .Social networking sites were used for advertising the pricing.
IT and Business consultant (Tata Consultancy Services)Jan 2006 to Apr 2009
Project management along with client interaction was done with aplomb. Groomed new employees and supported them to work in the project
Learned about the ATCA platform (new hardware platform at that time) without much support as most of the employees who worked with me didn't have sufficient knowledge about the platform. Successfully performed system testing and module testing in the new platform. It shows my willingness to learn and contribute.
Roles and Responsibilities:
Module LeaderMar 2007 to Apr 2009
·Managed a team of 6 members
·Test Plan creation, management-organizing reviews, writing TCs and execution of TCs
·Work distribution among team members as per issues criticality.
·Providing necessary technical support within the team.
·Monitoring the assigned Tasks within team
·Weekly reporting of the status of all the activities carried out by the team to Nortel Managers
Team MemberJan 2006 to Mar 2007
- Analyzing the complexity and reproducing/resolving the field issues (CR) within stipulated time
- Handling the issues quickly along with following the requisite process
- Verification of CRs for correctness of the fix
- IT Process Management and Control
Have extensive competency in Defect Management, Risk Management (FMEA), Configuration Management, Project Estimation and Metric Analysis. Planning for Internal Quality audits at Organisation level.
Project estimation for Cost, Effort and Schedule. Used estimation techniques like Functional point estimation, Line of Code and Work Breakdown Structure.
2.Software Process Improvement
Assisted in managing the Integration of Quality Management System across centres and induction of ‘Agile methodology’ into the organisation.
Involved in Business development activities such as the Integrated Project Tracking System and Internal Audit System (Internally developed tools used for creation, tracking, billing of all projects executed in the Organisation and planning, conducting and management of Internal Audits in the Organisation).
- Team Management
Part of different levels of management from trainee lead to Project Leader.Provided necessary technical support to the team. Organized various team outing to facilitate the team. Acted as a Single point of contact for the client and addressed their queries. Able to achieve deadline with good management acumen.
- Training skills
A key member of training team which involves in training new employees to adapt to
the project requirements by providing necessary technical knowledge. Training team
is formed based on the amount of technical knowledge and communication expertise
the people possess. Have excellent presentation skills
Have excellent communication and interpersonal skills. Responsible for communicating with client and understand client’s requirements. Develop and test the product based on their requirements. Interact with them daily inclarifying their doubts and concerns. Completed the project within the client’s deadline.
Managed various events of different magnitude from College cultural to Corporate
award functions. Organized national level technical symposium during final year of
my under graduation. Was one of the key members of the organizing committee of
College cultural event. Important member of club RED (AIDS awareness club).
I was part of various campaigns of the club which was conducted across different
Successfully organized a national level tour to various places in India for the
commemoration of 150 years of soldier’s mutiny.
Hobbies & Extra Curricular Activities
·Helped a disabled person in doing exercises for him and help him feed soups and food.
·Taught blind and partially impaired children communication English and computers.
·Lot of interest in watching movies and reading novels of different genres.
·Travelling and understanding different culture is my passion.