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Education

Jan 1994Jun 1995

Tourism and Travel Service Management

Academy Pacific Business and Travel Industry

The program helped prepare students to manage travel-related enterprises and related convention and/or tour services. The training included the following areas:

  • Airport codes
  • Aircraft configurations
  • Airline terminology
  • National and International geography
  • Daylight Savings - 24 Hour Clock - Airline Call Letters
  • First Aid/CPR review
  • Emergency Procedures/Plane Evacuation review
  • FAR's Federal Aviation Regulations
  • What to expect during and after formal flight attendant training
  • Resume writing and interviewing tips

Work History

Oct 2015Oct 2016

Front Desk

Springhills Suite Marriott

customer service. welcoming guest. checking guests in and checking them out.  Inputing information into the computer. Issuing cards to there room. Assigning rooms. 

Mar 2015May 2015

Customer service/Front Dest

Caliber Collision

Talking to customers,  Inputing customers information on the Data Base. Muli-telephone lines. Filing paper work.

Jun 2014Jan 2015

Front Desk

Holiday Inn Express

Welcoming guest. Answering questions. Registering guest by obtaining or confirming room requirements.  Assign rooms. Obtaining information and signatures.  Issuing door cards.  Direct guest to room. 

Jun 2003Mar 2011

Flight Attendant

Allegiant Air
  • Provide personal services to ensure the safety and comfort of airline passengers during flight.
  • Greet passengers, verify tickets, and serve food and beverages.
  • Announce and demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets.
  • Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, and schedules.
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  • Guide passengers while entering or disembarking the aircraft.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
  • Collect money for meals and beverages.
  • Conduct periodic trips through the cabin to ensure passenger comfort and distribute reading material, headphones, pillows, playing cards, and blankets.
Jun 1999Jun 2002

Bell Dispatch

Paris Las Vegas

I worked as a Bell Dispatch for one year. I answered phones from hotel guests for the Bellstand  Department. Great Customer service.  Had multiple responsibilities.

We provided exceptional, courteous, friendly service to guest and co-workers. Understanding there program computer. Promoted posititve guest relations through prompt, courteous and efficient service.

Skills

Self-Motivated/Ability to Work With Little or No Supervision
Highly motivated self-starter who takes initiative with minimal supervision.
Self Confidence
Confident, hard-working employee who is committed to achieving excellence.
Professionalism
Conscientious go-getter who is highly organized, dedicated, and committed to professionalism.

References

Earlonda Amos/RN

I have known her for 6years

Tommy Suell/Co-Pilot

Works for Vison Airlines

Marie Whaley/ UNLV