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Work experience

Oct 2007Present

Security Officer

Starlight Casino
  • Worked as a Relief Supervisor helping the Security Supervisor in ensuring a smooth operation, providing excellent customer service, and ensuring the safety of all employees and patrons. Stepped down from position to gain industry experience through co-op program.
  • Work with large amounts of currency, ensure customer safety
  • Strong Communication skills being continuously developed through dealing with unruly customers, providing excellent customer service, and writing incident reports. 
Apr 2009Jan 2011

Home Theater Associate

BestBuy Canada
  • Helped customers find the right solutions for their home entertainment needs
  • Coordinated with other departments and employees to best help customers, trouble shoot, and find unique customer specific solutions.
  • Familiarized myself with multiple products and enhanced my product knowledge through ongoing training and development while ensuring to meet sales objectives.
Aug 2008Dec 2008

Junior Business Officer

Western Diversification
  • Worked on a number of quarterly reports outlining Western Diversification program spending on Infrastructure and Grants & Contributions.
  • Worked on the business side of developing a database and reporting system with IT, my main role was in helping convert qualitative data into quantitative data.
  • Took on additional work as required (presentations prep, spreadsheets, data collection & analysis, reporting, meeting minutes, etc.)


Jan 2007Jun 2010

Bachelor of Business Administration

Simon Fraser University

Completed Degree with Honours.

Working towards my CHRP Designation


  • I ‘m an SFU graduate with a degree in business specializing in Human Resources and Finance (working towards my CHRP).
  • I have strong verbal communication skills developed through daily communication with supervisors, employees, customers, and fellow students.
  • Strong written communication skills developed through writing daily critical incident reports, quarterly progress reports, and papers at both school and work.
  • Strong leadership and supervisory skills developed through working in a supervisory role, playing on sports teams, and working in teams at school.
  • Excellent skills in conflict resolution attained through dealing with multiple situations that arise between customers at work and by working in teams both in a work and school environment.
  • Creative problem solving skills developed through dealing with difficult situations at work and working on a number of case studies and assignments at school.
  • Great team and individual player.
  • Five years of work experience largely in customer service.
  • Excellent computer skills (Word, Excel, PowerPoint, Outlook, etc.) – Extensively used Excel while working at WD for data collection, analysis, and presentation.


I enjoy playing basketball, hockey, and football. I am a huge movie buff and enjoy all types of music. I love to read a wide variety of books and have a passion for travelling, having been to over 20 countries and counting.


Roh M

Douglas Machahonic

Johnathan Cronwel