Michael Hodge

Summary

Executive IT Leader experienced in IT transformational leadership in numerous industries from start-ups to global enterprises. Led large complex infrastructures, with staff over 100 in 60 global sites, and budgets ranging from $3m-$20m. Directed selection to implementation of large enterprise projects. Led engineering and management of systems, networks, telecom, data centers, databases, applications, helpdesk, messaging, DR, and security. Highly skilled in IT transformations: organizational effectiveness, technology alignment and planning, process implementation and metrics aimed at business outcomes.

Work History

Work History
Jul 2009 - Present

Director Systems Infrastructure

Harvard University

- Direct the systems organization to support the Faculty of Arts and Sciences.

- Design and engineer technical solutions, roadmaps, project management and operational support.

- Transformed a group of dysfunctional engineers into well respected team.

- Direct staff to support over 500 physical and virtual Windows/Linux/MAC servers

- PB of EMC/Netapp storage, running Oracle 10g/11g.

- Major projects: Virtualized 60 servers initially saving $20k, design encrypted storage and cloud solutions.

- Improved process and service reflected including reduction of service requests from hundreds to zero.

2008 - 2009

Manager Systems Administration

Mirror Image Internet

- Led systems infrastructure team, aligned business imperatives to technology investment and resources

- Developing a portfolio and resource management plan.

- Transformed IT to respect by replacing, coaching, mentoring, planning and executing on global projects.

- Manage over 600 global servers on VMware, Solaris, Redhat, Windows; EMC/HP storage running oracle 10g.

2005 - 2007

General Manager

CBI

- Implemented systems: MS Project, Mobile Palm integration, Google AdWords, Service Magic, Win2k- Increased organizational effectiveness, staffed with experts, improved benefits, instilled professionalism - Extensive research, business plan and presentation for investors, testing and pilot programs.- Developed new prepackaged concept, products, codified and steam-lined estimating recapturing 20%

1999 - 2005

Deptartment Head, Infrastructure Systems and Operations

MITRE Corporation

- Managed MITRE’s systems infrastructure, over 400 production systems running Windows, UNIX, Linux,

- Budget oversight $10m, 55 staff, 24x7 Data center operations supporting over 60+ global sites

- Awarded several corporate awards for implementing complex networks and infrastructures

- Assigned to three different departments to reorganize and improve faltering levels of service

- Management and implementation of storage systems on SAN and NAS infrastructures

- Selected and implemented 30 Video Conference collaboration rooms with sophisticated capabilities.

- Implemented Enterprise Management System to proactively monitor and manage IT services

- Oversaw selection and replacement of corporate campus PBX’s. Managed telecom and video teams.

- Selected to an elite team of leaders to develop MITRE’s new Leadership competency model

1994 - 1999

Director Technical Services

Tufts Health Plan

- Led all IT infrastructure teams to support business expansion from 300,000 members to over a million.

- Budget oversight of over 20 million dollars, 100 staff, 6 teams, 24x7 operations, multi-location-

- Management of Networks/Telecom, Systems, Messaging, Data center, DBA, Helpdesk, asset mgmt..

- Led growth of servers from 8 servers to over 150, 1000 desktops to over 3000 desktops and laptops

- Reorganized and improved performance of six different departments; improved overall credibility of IT

- Implemented enterprise change control process, SLA’s, security, BCP, Audits (NCQA, HIPPA, etc.).

- Developed and provided core Leadership in the Architecture Council and Project Priorities processes

1989 - 1994

Information Systems and Network Manager

Museum of Fine Arts Boston

- Created and led the IS Department, responsible IS management catalog, retail, and fulfillment operation.

- Developed IT strategic plan business development, responsible for all applications, systems and networks.

- Directed the programming staff to support all in-house development projects and third party software.

Education

Education

Certifications

Certifications

Enterprise Project Management

Center for Air Force Command and Control

Managing Technology Professionals and Organizations

MIT - Sloan School

Leadership Certification

Georgia Institute of Technology - Sloan School

ITIL Certification

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