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  • Electronic Systems Technician certification through ESPA, broad experience with home audio/video system installation and residential 110, 220 line voltage and low voltage installation and repair
  • Experienced in all phases of residential construction, remodel and mobile electronics operating/accessory systems

Certifications and Training

  • Automotive & Diesel Technology Degree
  • Electronic Systems Professional Alliance Certification for Electronic Systems Technician
  • Mercedes Benz Factory Technical and Customer Service Training
  • Honda Motor Company Technical and Customer Service Training
  • Nissan Motor Company Factory Technical Training


Juvenile Diabetes Research Foundation

Elizabeth Squires, Special Events Manager

7000 SW Hampton, Ste 101, Portland, OR 97223

503.643.1995 – [email protected]

  • Fundraising and event staff support
  • Office, clerical and fulfillment
  • Elementary school outreach and mentoring programs
Tigard High School Music Programs

Sue Hale, Music Director

[email protected]

  • Numerous fundraising and event staff support for jazz band, marching band, drum line and choir
  • Extensive community outreach to raise funds for choir trip and performance at Carnegie Hall, NY
Doernbecher Foundation, Holiday Cards for Kids

Holiday Cards for Kids program, 2005-2007

  • Lead a packaging & fulfillment team
  • Staffed booths at retailers and events to raise community awareness of the program
  • Fundraising through sale of product and procurement of auction donations


“Rod is very clear in his communication, open-minded in his thoughts, and decisive in his actions. In other words, the perfect client”

John Cavoretto

Cavoretto Design Group, LLC

“We have come to depend on Rod’s strong communication skills, knowing that he will ask the necessary questions to ensure that project details aren’t missed and that the client expectations are fully understood and met.”

Shanne Sowards

Key Account Support

Tricor Print Communications

“Throughout our working relationship he has never missed a deadline, even under extremely tight circumstances.”

Rob Noe

Sr. Account Executive, Retail Merchandising & Display

Tricor Print Communications

Work experience

Service advisor

Ron Tonkin Honda
  • Customer service
  • Maintenance and repair sales
  • Prepared detailed statement of work showing completion time and cost estimates for service
  • Developed translatable troubleshooting skills with strong ability to communicate issues to technicians
  • Exceeded departmental goals by producing consistently high labor hours per repair order

Service advisor

Dick Hannah Motor Company
  • Customer service
  • Maintenance and repair sales
  • Engaged in active listening with clients with a focus on problem sensitivity
  • Pro-actively tracked vehicles, updating clients and effectively conveyed changes
  • Provided strong interdepartmental communication and coordination between sales, parts and service

Service advisor

Mercedes Benz of Portland
  • Customer service
  • Maintenance and repair sales
  • Effectively communicated manufacturer recommendations and advised clients of maintenance schedules.
  • Identified mechanical problems by listening to customers, asking targeted questions, visual inspection and road tests.
  • Consistently high customer satisfaction index score, recognized by Mercedes Benz.

Business Owner

Precision Fulfillment
  • Retail marketing fulfillment
  • History of one-hundred percent accuracy and on-time performance
  • Developed custom packaging solutions resulting in client cost savings
  • Qualified, hired, trained and managed teams of up to 10 employees
  • Developed quality control procedures ensuring that seasonally hired employees maintained required accuracy levels


Carl Essl

Jeff Noyes

John Cavoretto