Roger Dasilva

Roger Dasilva

Work History

Work History
Apr 2005 - Present

Business Consultant

PULSAR GROUP

An International Business Productivity and Operations Support Firm

Subdivisions Include:

Pulsar Cultural– Portuguese Language Services and Support

  • Expert translating and interpreting from English to Portuguese and Portuguese to English
  • Provide real-time language support in corporate, government and private environments in the sports/entertainment, high-tech, legal and international trade sectors
  • Implement real-life, multi-discipline localization solutions

Pulsar Universal – International Sales, Marketing and Customer Service

  • Provide customers and partners with support for Office365, CRM Dynamics, Windows Intune, AZURE, and BPOS cloud-computing services
  • Create and deliver real-time back-end solutions to Brazilian IT directors, end users and sales partners with billing, technical and operational issues
  • Manage workflow, sales, retention, commerce and e-mail assistance requests and disputes
  • Prospect, develop, generate sales leads and manage new accounts in South America
  • Provide high level technical sales presentations and quotes to business owners, C-level, and decision makers
  • Establish and direct new import/export operations with multi-language sales staff and key partners 
  • Schedule and intermediate international business meetings for C-level executives in Brazil
  • Customize and procure international travel support with logistics, visas, passports and permits for trade shows, conferences and exhibits
Oct 2000 - Aug 2005

Consular Liaison/Office Administrator

CIBT, Inc

  • Procured and expedited international visas, passports and travel permits
  • Lead and represented corporate clients at foreign consulates and federal government offices
  • Directed the company’s New England corporate accounts management efforts
Dec 1993 - Feb 2000

Consular Officer

CONSULATE-GENERAL OF BRAZIL
  • Directed the establishment of the Consulate-General of Brazil in Boston
  • Assisted U.S. and Brazilian diplomats developing various political, cultural, and commercial ventures in the public and private sectors
  • Supervised customs and relocation logistics services to international travelers
  • Created and directed the consulate’s visa and passport departments
  • Provided high level legal support, court assistance, interpretation and translation services

Education

Education

Skills

Skills

SKILLS/TRAINING

  Business Productivity, Cloud Computing and SAAS: Microsoft Online Services Certification, Google Apps, Salesforce, GoToMeeting, TeamViewer, Skype Mobile Technologies: iPhone, tablets, netbooks Desktop Software and Platforms: Mac OS, Windows, MS Office suite (Outlook, Word, Excel, PowerPoint, Access, Publisher, OneNote), ACT!, Photoshop, Basic HTML Languages: Fluent in English, Portuguese, solid understanding of Spanish; knowledge of Italian and French.  

Summary

BUSINESS-TO-BUSINESS SALES AND MARKETING PROFESSIONAL

International business-to-business sales and marketing professional with a proactive, results-driven approach. Skilled in prospecting clients, customer service, and project management. Strong ability to adjust communication style based on cultural sensitivities and localization. Outstanding customer relations and people skills.Positive and optimistic team player with the skills to contribute new ideas and business solutions in today’s challenging global environment.

CORE STRENGTHS

• Highly Resourceful• Proactive Problem Solver• Negotiation Skills• Innovative & Entrepreneurial

• Relationship Building• Excellent Communicator• Team Leadership• Sharp Presentation Skills

Interest

New technologies and social media, sports/entertainment, international business, world politics, foreign languages and traveling.