Summary

Professional experience focusing on advocacy, community outreach and engagement, identifying the needs of community members and providing linkages to essential community based resources. Additionally experienced in administration, supervision, training and developing and implementing treatment plans. Skilled in fundraising plans and event planning. Committed to engaging and educating organizations and community members on how to effectively produce a sustainable, positive and healthy environment.

Objective

A full-time position in the field of SOCIAL/HUMAN SERVICES requiring a qualified professional with an exemplary record of academic achievement, relevant clinical experience, and the proven ability to work well with diverse populations.

Education

Education
May 2008 - May 2009

Masters of Social Work Community Practice/Social Action

Wayne State University
2007 - 2008

Bachelors

Wayne State University

Work History

Work History
May 2010 - Present

2-1-1 Community Care Advocate

United Way Southeastern Michigan
  • Created linkages to individuals seeking health and human service agencies throughout Southeastern Michigan.
  • Provided referrals for (but not limited to) Medicaid and Medicare Advocacy Groups, food pantries, utility and rent payment assistance programs, prescription payment assistance, legal aid services, psychiatric/counseling services, clothing and furniture provisions, community health clinics.
  • Addressed comprehensive community based needs determined by the evaluation of services requested.
  • Provided complete intake, assessment and follow-up.
  • Participated in outreach events aimed at engaging community members in developing the skill-set necessary to become proactive participants in the community development process.
  • Participated in managing the Great Start for Kids Initiative.
  • Met call volume and quality standards.
2009 - 2010

Project Graduation Coach

The Detroit Parent Network
  • Managed and maintained a data base of approximately 30 participants enrolled in Project Graduation.
  • Participated in outreach events within the community specifically aimed at increasing awareness of the mission and service of the organization.
  • Created linkages for parents with resources related to ensuring academic success for their student.
  • Recruited individuals to participate in Project Graduation.
  • Organized staff development opportunities to ensure a high level of quality service delivery.
  • Assisted parents and students with developing an educational work plan aimed at ensuring high school graduation.
  • Met monthly with parents and students to establish goals and follow-up to strategically meet each goal.
  • Developed and organized events and opportunities aimed at maintaining client participation and retention.
2008 - 2009

Administrative Assistant

Wayne State University
  • Responsible for administrative and clerical assistance to the Dean in the College of Nursing.
  • Developed Microsoft Office worksheets and templates for various staff reports.
  • Maintained and updated database for students and staff in the College of Nursing.
  • Advanced Microsoft Office Professional experience.
  • Provided telephone support.
2008 - 2009

Technical Assistance Center - Intern

University of Michigan
  • Developed and analyzed a retrospective for the planning process conducted in the Northend community by the Skillman Foundation’s Good Neighborhood Initiative.
  • Interpreted and collected community assessment data for the governance in Chadsey/Condon
  • Researched grant sources for the Roots to Vegetables Initiative.
  • Conducted evaluations of strategic plans for various programs/initiatives.
  • Developed relationships with key community members and stakeholders involved in the Skillman Foundation’s Good Neighborhood Initiative.
2007 - 2008

Intern

Wolverine Human Services, St. Jude's Home for Boys
  • Conducted individual counseling with males, ages 12-18.
  • Organized, co-facilitated and participated in group counseling.
  • Provided assistance as a mentor and tutor within a classroom setting.
  • Assisted youth with the establishment, evaluation and completion of treatment goals.
Jan 2007 - Apr 2007

Intern

Cass Community Social Services, Mom's Place
  • Organized group counseling sessions involving topic issues such as alcoholism, drug use and parenting.
  • Conducted individual counseling with women who were currently homeless and had a history of substance abuse and mental health disorders.
  • Assisted the agency in preparing for re-certification.