Deputy General Manager-Lead
COLT Technology Services India Pvt. Ltd.
As a Deputy General Manager-Lead Siebel Administrator Leading a team of 6 Siebel Administrators in managing IT Performance Engineering, Software Configuration, and IT Solution Design Manage installations/uninstallations Siebel architecture web/Gateway/App server/components, set up Siebel tools for mobile/dedicated client Perform SRF, Repository migration, DDL synchronization between different environments Conduct Performance tuning on Siebel servers, setting up of new custom Siebel components, Profile configuration, etc. Set up ADM for use in Administration data migration Enable SARM and troubleshoot Siebel crashes and server logs Migrate of the repository and Smoke testing Environment tuning and co-ordinate with multiple team to analyze and troubleshoot Siebel server component issues Undertake Clustering, Load balancing and Webserver configurations Carry out Administration data setup such as EIM/Web service/LOV/Data map/Employee/position/organisation, etc. Provide Production Support to the Siebel users-Opening SR with Oracle in case of critical issues Coordinate with different cross-functional and technical teams for managing the other Siebel administrator's activities