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I am a self-motivated and experienced individual, who enjoys challenges and deadlines in any form of work. Dedicated and focused, with an aptitude for working in a service oriented industry in addition to leadership qualities and team oriented attitude that adds value.


Won Best Employee of the Month Award while working with Siemens Energy Services(UK)

Work experience

Feb 2009Sep 2011

Senior Business Development Executive

Minds Eye Marketing Pvt Ltd

·Target businesses, build a rapport/trust, develop relationships and provide clients with ongoing service

·Maintaining customer data base & regular follow ups with existing clients

·Mass mailing for different email campaigns

·Deep research on web with the use of keywords to know market trend

·Responsible for supervising staff and provide assistance to Manager on ad hock basis

·Mentoring team members as and when required

Aug 2007Nov 2008

Customer Support Advisor

Welcome Finance ( Cattles Group plc. )
  • Assist customers, both having credit history as well as those who have not yet developed a credit history, in providing them with secure and un-secured loans
  • Providing post-disbursal services to the client
  • Earlier I was given to handle collections of HP accounts, making sure that the account is updated, help customers in reviving their payments if they default.
  • Achieve monthly revenue
  • Making customers use the company’s resources in their debt management and repayment schedules
  • Coordinate with the other departments e.g. Debt collection, Customer service, Government Agencies, Credit Reference Agencies
Jun 2006Jun 2007

Customer Service Specialist

E.On ( Powergen )
  • Making outbound calls and to make sure that the customer are receiving accurate bills and statements.
  • Receiving calls from customer to solve their billing queries.
Jul 2005Apr 2006

Sales Associates

Capital One Bank Plc.
  • Range of task involving inbound and outbound calls to give maximum customer satisfaction of Credit Card customers
  • To sell products over the phone to new and existing customers.
  • To cross-sell Payment Protection Insurance to existing customers
  • Maintain a track record and exceed expectations of customers.
Jul 2004Jul 2005

Administrative Assistant

Siemens Energy Services
  • Carry out a range of tasks by applying established policies and procedures. Collate, analyse and interpret data.
  • Liaise with internal/external customers on the telephone.
  • Provide advice and guidance to customer/colleagues in response to enquiries.
  • Manage, monitor and check own work schedule to maximise productivity, efficiency and accuracy.
  • Maintain company image and standards.


Diploma in Marketing Management

Ahmedabad Management Association
Feb 2004Jan 2005


People's College