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Work History

Jun 2017Nov 2017

Customer Service Engineer

Fuji Xerox (HK) Ltd
  • responsible for onsite installation, repair and maintenance of  commercial printers
  • provide professional and quality service to corporate customers
Nov 2016May 2017

Customer Service Officer

NEP Holdings International (HK) Ltd

Arissto coffee machine and Diamond water filter

  • answer customers' phone inquiries and provide quality service
  • help customers solve problems, arrange repair services and handle complaints
  • help organize marketing events
  • responsible for data input and general clerical work
Jul 2016Sep 2016

Customer Service Representative

Wealth Bridge Trading Co. Ltd (Subsidiary company of Everbest Logistics Co. Ltd)

Building materials industry

  • follow up order requests and prepare shipping related documents like invoices, arrange payment and delivery
  • responsible for 70+ building materials store accounts
  • visit stores to maintain good relationship with customers and understand the market
  • prepare weekly sales report
Oct 2013Mar 2016

Shop Assistant

Capital Computer Centre Ltd.

Responsible for daily operations of a retail shop

  • mainly work as cashier and perform warehouse operations 
  • perform administrative tasks: update product information, arrange delivery services, answer calls from customers 
  • promote and sell computer products to customers
Aug 2011Sep 2012

Watch Repairer

Thong Sia Watch Co. , Ltd.
  • inspect and repair Seiko watches, test performance and functions of watch, provide maintenance services
Nov 2007May 2011

Senior Salesperson

Walker Shop
  • promote and sell products to customers
  • edit and organize computer documents
  • inventory management


Sep 2006Jul 2007

Form Five

Tsung Tsin Middle School
Sep 2002Jul 2006

Form One to Form Four

Chan Shu Kui Memorial School

Computer Skills

Microsoft Office   (Word, Excel, PowerPoint)

Typing speed         Chinese : 25 wpm      English : 20 wpm


Cantonese:  fluent
English: fair  
Putonghua:  fluent