John Swager

John Swager

Objective

A position as a Communications Specialist doing writing and publicity for a non profit.

Interest

Publicizing causes for non profits and making the public aware of customer relation issues.

Summary

Obtain online, broadcast and print news coverage, as well as donations and volunteers for non profit organizations. Research and write news releases, informative and engaging feature articles, PSA's and direct mail appeals. Plan and assist with special events, publicize through media outreach and coordinate tasks with members and volunteers.

Skilled in pitching story ideas to media and can ignite excitement with ideas for public awareness of issues. Online column at examiner.com ranks in top five in Oakland area for number of page views. Key campaign representative for two 2010 winning State Assembly races.

Work History

Work History

Oakland Customer Service Writer

Examiner.com
Feb 2009 - Present

Public Relations Specialist

Capture the Dream

Write feature articles, press releases and promote organization to the community.

Aug 2010 - Nov 2010

Team Campaign Lead

Re-Elect Joan Buchanan State Assenbly

Led team of campaigners to get out the vote and educate voters on issues.

Sep 2008 - May 2010

Customer Account Executive

Comcast

Did troubleshooting by phone to resolve customer issues relating to internet, cable and phone. Wrote monthly newsletter for team, highlighting accomplishments.

Jun 2001 - Sep 2007

Customer Care Specialist

AT&T

Resolved issues for business and residential messaging products. Received over 40 testimonials from satisfied customers.

Education

Education
Sep 1970 - Dec 1974

BA

Point Park University

Skills

Skills

Word

Feature writing