A position as a Communications Specialist doing writing and publicity for a non profit.
Publicizing causes for non profits and making the public aware of customer relation issues.
Obtain online, broadcast and print news coverage, as well as donations and volunteers for non profit organizations. Research and write news releases, informative and engaging feature articles, PSA's and direct mail appeals. Plan and assist with special events, publicize through media outreach and coordinate tasks with members and volunteers.
Skilled in pitching story ideas to media and can ignite excitement with ideas for public awareness of issues. Online column at examiner.com ranks in top five in Oakland area for number of page views. Key campaign representative for two 2010 winning State Assembly races.
Oakland Customer Service Writer
Feb 2009 - Present
Public Relations Specialist
Write feature articles, press releases and promote organization to the community.
Aug 2010 - Nov 2010
Team Campaign Lead
Re-Elect Joan Buchanan State Assenbly
Led team of campaigners to get out the vote and educate voters on issues.
Sep 2008 - May 2010
Customer Account Executive
Did troubleshooting by phone to resolve customer issues relating to internet, cable and phone. Wrote monthly newsletter for team, highlighting accomplishments.
Jun 2001 - Sep 2007
Customer Care Specialist
Resolved issues for business and residential messaging products. Received over 40 testimonials from satisfied customers.