Virtual customer service agent for Liveops, Inc. History includes Administrative Assistant/Accounting Assistant/Support with excellent computer skills, MS Office: Excel, Word, Outlook, Access built programs, including proficiency in Act Database Management, Quickbooks, FileMaker, & above average data entry, excellent work ethics-supporting Project Managers, Director of Client Services, Doctor, sales staff, etc. Prior experience also include: business owner; data processing manager, merchandising for Legg’s Pantyhose, customer service MCI, Travelers Insurance, etc. Also working part-time as HairStylist/Esthetician.
Nov 2008 - Present
Virtual Customer Service Agent
Nov 2008 - Present
Hair Stylist, Esthetician (PT contract)
630-307-9000 Owner, Dina
Sep 2007 - Present
Rosemont, IL. 60018
contact Emily Zorza or Mike Maxwell847-318-1410
Jul 2008 - Apr 2009
Hair Stylist to the elderly & disabled
Golden Shears Salon
Hair Stylist for the elderly and disabled
Chris Melchert, owner 630-784-4266
DuPage County Convalescent Center
Main Entrance Street
Wheaton IL 60187
Jan 2007 - Sep 2007
PTS Logistics (Freight Company)
630B Supreme Dr
Bensenville IL630 694 8900Debbie Zangora, HR
Accounting Dept.A/P – A/R & Collections-Billing/invoicing thru Quickbooks-Enter bills, process checks, collection/update reports. Other duties as required.
Aug 2004 - Oct 2006
LizzyLift, Inc. (forklift rental company)
3333 Mt Prospect Rd
Franklin Park IL 60131
Liz Faruzzi, Owner 630 834 8900
Accounting/Billing-Quickbooks-enter vendor invoices (apprx 100 daily or more)-Resolved billing issues-vendor verification of charges, organized/update customer files. Process orders – apprx 80 to 100 daily or more. Other duties as required.
Aug 2003 - Aug 2004
Dir of Client Services
Northbrook Occupational Medicine Ctr
Northbrook Occupational Medicine Centre Northbrook, IL. 60062 Dr. Osipovish 847-498-5300 Director of Client Services-Marketing 65% to local businesses and Chambers of Commerce - 35% Front Desk- transcription, prepare charts, phones, patient contact, patient pickup and return to work.Maintain customer client base/cold call/follow-up/etc. Computer work.
Nov 2002 - Aug 2003
Senior Administrative Asst
Senior Administrative Assistant, Fulfillment Service
contact Marge Geist, 847-480-0870
Support Client acquisition–Research client accounts for collection of debt, resulting in collecting up to $30,000 from one client and developing a better relationship for future business.
Billing, process returns. Create/reformat /distribute client reports. Assess requirements of clients, sales persons, customers, co-workers, take action appropriately. Update client activity on spreadsheet-order #, date, tracking, etc. & report to the client. Work closely with warehouse, checking inventory, shipped orders, etc. Resolve billing issues, inventory reports, etc. Oversee daily processing of client activity to insure proper handling
May 1995 - Present
Additional Training - College Classes
CE-ongoing through the years, computer courses, training, develop seminars