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Work experience

Feb 2010Nov 2010

Call Center Operator

Stream Global Services
  • Provided customer support in explaining various GPS products and satellite television packages
  • Resolved billing issues by examining billing history and customer promotions
  • Performed basic troubleshooting for satellite television issues via scripted steps and troubleshooting for GPS program issues
Mar 2007Feb 2010

Flow Team

Target Inc.
  • Organized products coming off of the delivery truck onto pallets separated by store locations
  • Identified product location via store organization system
  • Aided customers with product knowledge and product locations to customers


Mar 2010Mar 2012

Associates Degree

ITT Technical Institute