William Doney Ii

Work History

Work History
Feb 2010 - Nov 2010

Call Center Operator

Stream Global Services
  • Provided customer support in explaining various GPS products and satellite television packages
  • Resolved billing issues by examining billing history and customer promotions
  • Performed basic troubleshooting for satellite television issues via scripted steps and troubleshooting for GPS program issues
Mar 2007 - Feb 2010

Flow Team

Target Inc.
  • Organized products coming off of the delivery truck onto pallets separated by store locations
  • Identified product location via store organization system
  • Aided customers with product knowledge and product locations to customers

Education

Education
Mar 2010 - Mar 2012

Associates Degree

ITT Technical Institute