Kelli Schlyer

Kelli Schlyer

Summary

I am currently working on completing my Bachelors Degree in General Studies with a field of study in Business.  This will be accomplished in the spring of 2011.  While attending school I have worked at Dillons for the past seven years and was promoted to Assistant Manager in the Customer Service department which I have held for the past three years.  The type of work opportunities I am looking for are in the field of Customer/Human Relations and Business Management.

Work History

Work History
Jan 2011 - Present

Customer Service Assistant Manager

Dillons

Provide Customer Service

Manage Cashiers and Front End Personnel

Manage Fuel Center Employees

Handle Money Orders/Western Unions

Lottery Sales

Postal Services

Store Opening and Closing Procedures

Bookeeping Services for the Store

Answer and Direct Incoming Phone Calls

Key Retailing

Make sure Weekly WIG Goals are met

Nov 2008 - Dec 2010

Customer Service Assistant Manager

Dillons

Provide Customer Service

Manage Cashiers and Front End Personnel

Handle Money Orders

Lottery Sales

Postal Services

Store Opening and Closing Procedures

Bookeeping Services for the Store

Answer and Direct Incoming Phone Calls

Serve on the Dillons Cultural Council

Education

Education
Aug 2006 - Present

BA, General Studies

Fort Hays State University
Aug 2002 - May 2006

General Studies

Hays High School

Skills

Skills

Customer Service

I believe there is always room for improvement.  You just have to be willing to learn.

Microsoft Money

Adobe Photoshop

Microsoft Word

Proficient in Excel, Word, Outlook, Access.