Summary

A delivery focused, self motivated, communicative team player with over 22 years worth of business and IT experience.  Used to working in challenging environments with a proven track record of delivering quality work to tight timelines. 

Work History

Work History

Senior Programmer

Briter Computer Systems

Systems Analyst

LK Global

Worked as the systems analyst for a small UK based software company with a firm background in the Electrical Contracting Industry.  This is where I was first introduced to DSDM and the Unified Modeling Language.

Development Manager

Managed the overall development team for a small software house include Project Managers, Analysts, Developers and Testers.  

Director of Analysis

Cendant International Membership Services

Managed a European team of business and systems analysts working on a number of e-commerce, CRM and portals for its clients.  Based on my previous experience I implemented UML and a cut down version of the Rational Unified Process within my own team as well as in the project management, development and testing teams. 

Jun 2005 - Present

Project Manager

BP

Digital Security

Project Manager for the Digital Security team on a number of projects covering such diverse areas as infrastructure deployment, application development, awareness, business improvement and outsourcing.

Main Activities

  • Managed the complete project life cycle using the principles of PRINCE 2 within the BP Capital Value Process
  • Creation of the business cases for the projects having understood the clients needs. 
  • Dealt with stakeholders from senior management through to the front line staff who deliver the services.
  • Agreed and negotiated project resourcing with line managers as well as hiring externals.
  • Identify, engage and effectively communicate with stakeholders from senior management to front line staff.
  • Risk identification, management and mitigation.
  • Managed the project financials: budget, forecast and actuals.
  • Managed changes effectively.

Main Results 

  • The delivery of significant cost savings.
  • The successful outsourcing of a number of services whilst maintaining quality.
  • The implementation and global adoption of applications to identify and manage the risks associated with digital assets, audit the rules of the firewalls and help the maintenance of the Process Control Networks.
  • The successful completion of the projects under my control resulted in the extension of my contract for new projects.

IT Department

Joined as a Project Manager for a project to analyse, design, build and deploy an ITIL configuration management database to capture, maintain and help manage the vast number of applications used within BP.  

Main Activities

  • Day to Day project management activities.
  • Captured and agreed the requirements with the stakeholders from different areas of BP spread around the globe.
  • Identification of a solution that could meet the requirements. 
  • Worked with the software vendor and stakeholders on the design, building and deployment of the solution and the associated business processes.
  • Ensure project documents are complete, current and stored appropriately.
  • Team building and management.

Main Results

  • The implemented solution resulted in the improved management and control of the applications used within BP.
  • The improvements within the service organisation resulted in the increased reliability and faster response to the business saving time and money. 
  • My performance received positive recognition from the stakeholders and governance team resulting in additional projects for Digital Security.
Jan 2005 - Jun 2005

Business Analyst

Worked as part of a two man analysis team to capture the requirements and produce an RFP for the outsourcing of the billing, collections and customer service for their residential customers.

Main Activities

  • Held a number of workshops and interviews with the key stakeholders including customer services, finance, billing, IT and the collection teams. 
  • Captured the requirements using RequisitePro, UML use cases and a selection of business object models.
  • Produced a Request for Proposal (RFP) and scorecard based on the requirements.
  • Updated the Business Case and associated assumptions.

Main Results

  • The updated business case proved that the earlier business justification was flawed resulting in the project being killed.
Nov 2004 - Dec 2004

Business Analyst

http://www.ntl.com

Worked for the Internet work stream on the Local Loop Unbundling (LLU) project to extend ntl’s network reach by utilising BT’s LLU options, and Carrier Pre-Select.  

Main Activities

  • Captured the requirements and business processes covering the complete life cycle of the Internet teams new LLU product.  
  • Documented the requirements and business processes using UML activity diagrams, use case diagrams, use cases and business object model.

Main Results

  • My performance and UML skills resulted in additional activities coaching and mentoring the other members of the Internet team.
  • The analysis was successfully delivered to very tight timelines as the Internet team was the last department to resource their vacancy.
Aug 2002 - Oct 2004

Project Manager and Business Analyst

Sony Business and Professional Services

Worked as the Project Manager and lead Business Analyst on a development project to create a hosted Digital Asset Management System where digital assets including documents, images and video can be stored.  The solution provided sophisticated search facilities as well as the ability to create projects and collaborate on the development of assets with other members of the project team.

Main Activities

  • Worked with the internal marketing team and a number of external agencies to capture the requirements for this green field project.  
  • Documented the requirements and business processes using UML activity diagrams, use case diagrams, business use cases, collaboration diagrams, and a business object model.
  • Produced the development use case diagrams, use cases, sequence diagrams, object model and logical data model.  This include the UI design based on the templates agreed with the external design agency.
  • Worked closely with the development team throughout the building of the application.
  • Worked with the testing team to help with the development of the test cases.
  • Day to day project management of the analysis and testing phases and teams. 
  • Worked on a number of upgrade releases once the application had gone live.

Main Results

  • Successful completion of the business requirements documentation.
  • Successful completion of the systems analysis documentation.
  • Excellent flow of communication and information from the customer through to the development and testing teams ensuring that the business got a product that met their requirements.
Mar 2001 - Jul 2002

Business / Systems Analyst

HSBC Asset Management Limited

I was part of the analysis team on the front and middle office replacement project.  

Main Activities

  • Performed interviews and workshops at all levels throughout the business (Account Exectives, Dealers, Contracts Clerks and Management) 
  • Responsible for the high level and detailed analysis of the Offshore Trading requirements and their documentation using UML.
  • Designed the solution and analysed the impact on the existing application.
  • Liaising with the development, testing and infrastructure teams throughout the design, build and testing phases.

Main Results

  • All of the analysis and design exceeded the expectations of the project manager in both time and cost.
  • Extensive mentoring of the Analysis, Development and Testing teams in UML and the Rational Unified Process which resulted in improvements to the current development life cycle.

Skills

Skills

TECHNICAL SUMMARY

  Methodologies / Notations Rational Unified Process ( RUP ), RAD, Unified Modeling Language ( UML ) , Booch, Rumbaugh, Jacobson Use Cases, Some SSADM, PRINCE 2 Case Tools Rational Suite - Rose, RequisitePro, SODA, Clearquest, Clearcase, SELECT Enterprise, Systems Architect, Erwin, Designer2000 and Rivertons HOW. Databases RDBMS - Oracle, DB2, Sybase, SQL Server, Access   ODBMS - Poet, Objectstore Reporting Crystal Reports, Cognos, Business Objects Development Environments C++, Visual Basic, Shell Script, HTML, Active Server Pages, XML, Java, JSEE, .NET   Other MS Office - Outlook, WORD, EXCEL, POWERPOINT, Access  APPLE - Keynote, Pages